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Holiday Inn Amarillo-I-40

3.5 of 5
1911 I-40 East at Ross/Osage Street, Amarillo, TX 79102
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Holiday Inn Amarillo-I-40
Ranked #42 of 66 hotels in Amarillo
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104 reviews from our community

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Date Rating
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 14 cities Reviews in 14 cities
4 of 5 stars Reviewed 16 May 2013 NEW via mobile

Let me begin with stating that the HOTEL is great if you have children. Arcade, pool, hot tub, pool tables, clean rooms all a plus. Easy to get to from interstate - great. Find somewhere else to eat though - the onsite restaurant was horrible! Pathetic food and horrific service.

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Sedona, Arizona
Senior Contributor
25 reviews 25 reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 16 May 2013 NEW

I have a small pet and each time. I've stayed here the room smells like dogs. Not a good idea folks. Add to that the fact that the sink had hair in it and you can guess my displeasure. To top off the night, the vent in the bathroom had a non stop sound of humming like a vacuum even... More

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7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 7 May 2013

A band contest brought us to Amarillo (I was a parent chaperon) and this hotel saw hundreds of middle school kids... The hotel management didn't even blink an eye -- in fact, they went out of their way to welcome the school kids and the parents. As a parent/chaperon, the hotel management even put a welcome bag of snacks/drinks in... More

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Los Angeles
1 review
5 of 5 stars Reviewed 20 April 2013

While doing two shows in Amarillo for the touring production I work on our large group of 25 people were treated like family. We had told Melody Crapser Director of Sales we would be arriving early and she had all of our group checked in and ready early in the morning. Additionally she kept the bar open late for us... More

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Albuquerque, New Mexico
1 review
5 of 5 stars Reviewed 18 April 2013

I came to town on business and this was a great clean hotel. It was easy and quick to check in. When i got to my room it was clean and had everything i needed. Friendly service at the hotel and they were quick to help. I will stay here every time I have business in Amarillo.

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Austin
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 31 March 2013

Arrived late in the evening. Entered room and it smelled horrible. Neighborhood iffy was concerned to leave the car out front. Unfortunately I was too tired to go elsewhere and the previous hotels in the area were booked. Rooms old not updated, 2 doors down from gentleman's club should have figured it was not the best

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IHGCare, Guest Relations Manager at Holiday Inn Amarillo-I-40, responded to this review
20 April 2013

Dear AustinLife, Thank you for your feedback regarding your recent visit at our hotel. Please accept our sincerest apologies for the inconveniences you encountered during your stay and for the cleanliness of the room that did not meet your expectations. I have taken note and wish to thank you for all your valuable comments. These are of great importance to... More

Top Contributor
114 reviews 114 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 23 March 2013 via mobile

We were traveling with a member of our family who frequents this place and she used her points for two rooms. I am a Hilton / Marriott person although for a free nights stay this was not bad. We were on the first floor so we could sit outside our room via glass doors and watch our son play video... More

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See 3 more reviews by USnTHEM for Amarillo
IHGCare, Guest Relations Manager at Holiday Inn Amarillo-I-40, responded to this review
16 April 2013

Dear USnTHEM, Thank you for taking the time to your review. We apologize for the shortfalls during your recent stay with us. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are sincerely concerned when we fall short of your expectations. We have taken note of your valuable comments and will use these... More

Levelland
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 18 March 2013

We travel 5-6 times a year.  This was absolutely the WORST hotel experience we have ever had.  When we got to the hotel, they had our reservation wrong along with rude defensive customer service.  After getting our reservation corrected, we had to wait in the hall because the rooms were being cleaned.  When we got to our room it had... More

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San Angelo, Texas
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 12 March 2013

My family and I had a great time at this hotel. We adored the large atrium that included an indoor pool/spa, a game area, pool tables and just some nice areas to sit and relax in. I had a room overlooking the atrium and it was great. The rooms have been updated recently and were clean. The free drinks for... More

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See 5 more reviews by MikBro for Amarillo
Dallas, Texas
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 12 March 2013

A hotel is a place to lay your head, visit with family and enjoy a meal so when I am in Amarillo, I stay at the Holiday Inn on I-40. It is convenient to the places I need to go and the large atrium provides a place for my son to swim and play after a long car-ride. Also, on... More

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See 5 more reviews by MellowTraveler_423 for Amarillo
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Additional Information about Holiday Inn Amarillo-I-40

Also Known As:
Holiday Inn Amarillo-i-40 Hotel Amarillo
Holiday Inn Amarillo-i-40 Hotel
Holiday Inn Amarillo
Amarillo Holiday Inn
Address: 1911 I-40 East at Ross/Osage Street, Amarillo, TX 79102
Phone Number:
Region: United States > Texas > Amarillo
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #42 of 66 hotels in Amarillo
Price Range: £
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Combine the scenic Texas flare of Palo Duro Canyon and historic Route 66 and you have the Holiday Inn Hotel Amarillo. Located on Interstate 40, in the middle of the Texas Panhandle, we are minutes from everything including the world famous Big Texan Steak Ranch, one of a kind Cadillac Ranch, international head quarters for American Quarter Horse Association, family-fun amusement park Wonderland, Amarillo Globe News Center, Civic Center, Amarillo College, the Tri-State Fair Grounds and we are, of course, the home of West Texas A&M University athletics! Kick your boots off in our 248 newly renovated guest rooms and Texas inspired public areas. Go back in time to our Route 66, 1950 s theme restaurant Bristol s Café. Take a dip in our relaxing indoor swimming pool, or join some friends at our watering hole, Bristol s Bar. Texas hospitality is what you'll find here... but only at the Holiday Inn of Amarillo. ... more   less 
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Holiday Inn Amarillo-I-40
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