The suite condition is old, especially the tap. The cold and hot water tap only produces hot water and the aircon tends to be too cold. My colleague even got insect bite from sleeping on the beds. Hotel staff not very pro-active in resolving the guest complains more

I stayed at this hotel on business twice in September, 2009. I was impressed! While the hotel's exterior could use a little work, the interior is quite nice, with a large and spacious atrium and well-decorated rooms. The property is all-suites, and the rooms are quite large, with a big living room and bedroom. There's a big work area. Beds... more

My wife and I recently stayed at the hotel for the Cowboy game. We purchased shuttle wristbands to and from the stadium in advance of our stay, but they wouldn't let us ride the first shuttle to the stadium, had to pay extra for a cab... returning from the game our Navigator window was busted out and our GPS was... more

Was a great hotel for the price again had a long line at check-in but we breezed through that quickly and had a quick check out! We were there to watch a Ranger’s game and could not beat the price. My girlfriend lives in Dallas so we decided to stay close to the park instead of driving back that night.... more

Get into the hotel early enough on Monday to enjoy the hospitality - pool, hot tub, manager's reception with entertainment. more

From the time we got there, the entire staff was very curtious and kind and seemed to be willing to go out of their way in order to make sure we had an excellent stay. They treated us as if we were V.I.P. and that made us ordinary folk feel very welcome. The only reason I did not give a... more

Staff needs some help with customer service. When we walked up to the desk to check in, no one even greeted us. We had to start the conversation. We booked our reservation on Crowne Plaza's website. They didn't want to grant our price because a different price was being pulled up. So, we had to sit and wait for a... more

I have nothing but good things to say about the staff at this hotel. From the minute we walked in, they made us feel absolutely welcome. More like old friends than clientele. They went out of their way on several occassions to make our stay with them the best it could be. Within minutes of our arrival, one of the... more

The hotel has all the eminities most anyone could want. The entire staff here is freindly and go out of there way to make sure that you are comfortable and are well taken care of. more