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Hyatt Place Austin/Arboretum

3.0 of 5
3612 Tudor Boulevard, Austin, TX 78759 (Northwest Austin)
Hotel amenities
Hyatt Place Austin/Arboretum
Ranked #67 of 179 hotels in Austin
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84 reviews from our community

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Traveller rating
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    37
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Date Rating
Richland, Washington
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

Our first time to Austin (early May) and we loved the Hyatt Place downtown location. Javier welcomed us, gave us lots of helpful information about the area, restaurants, and where to walk/where not to walk after dark. His enthusiasm still makes me smile. The rooms and bathroom were wonderful. Valet service was great and very helpful with departing directions. Breakfast... More

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Baton Rouge, LA
Senior Contributor
48 reviews 48 reviews
40 hotel reviews
Reviews in 26 cities Reviews in 26 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 10 May 2013 via mobile

Hotel was nice. Sometimes a little understaffed for free breakfast. Would stay again if working in arboretum. The gym has 2 treadmills which were very well maintained. But don.t go during rush hour. Free headphones were a nice touch.

Was this review helpful? Yes 1
See 3 more reviews by BIG_SOS for Austin
San Francisco, California
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 14 March 2013

I like Hyatt hotels in general. This one in particular is likable as well. The staff is good, they have a breakfast that tastes homemade, with choices of yogurt, fruit, bagels/toast and even a breakfast sandwich, which was really pretty good. Juices and milk too, plus coffee (which was a bit too weak for my taste). The room I had... More

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Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review
18 April 2013

Thank you for taking the time to post your experience with our hotel. I'm glad you were pleased with the amenities, and especially with the service. It's an uncommon luxury for us to have a culinary school-trained Host preparing our breakfast options for us; not very many Hyatt Place hotels can boast that! Your comments about our location are accurate;... More

Austin
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 March 2013

Found this hotel on Hotel Tonight App. Had figured it was just a regular room for $119 a night. I arrived, the lobby was great, had 24 hr food service at their little bistro counter and many tables. My stay included breakfast with fresh fruit, breakfast sandwiches, and typical continental style offerings. When I opened the door to my room... More

Was this review helpful? Yes 1
Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review
18 April 2013

Thank you for your comments. We have found that Hotel Tonight has been a rewarding way of connecting our available rooms with potential guests, and I'm glad you found us through that channel. I'm also very glad that we were able to exceed your expectations regarding the room quality and our Gallery amenities, such as the breakfast and all-day menu... More

Raleigh, North Carolina
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 25 February 2013

I traveled here for business recently. My experience here overall was very good. The staff was friendly on every interaction. The room I had was very spacious. This was my first stay, thus I can't speak to every room. There was specific living/work area located when you walk into the room with a large, full size sofa, desk, counter, refrigerator.... More

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Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review
18 April 2013

Thank you so much for taking the time to record your comments; I appreciate the feedback. We certainly look forward to your next visit, and I invite you to make a request, when you book your reservation, for a room without a connecting door. We only have 1 pair of connecting rooms per floor (excluding wheelchair-accessible rooms), so it should... More

Stockholm, Sweden
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 6 January 2013

Sometimes when I cant get a room at the Renaissance I book the Hyatt place, its a great little hotel and a place to put down your bags when traveling on business or private. They have a good free breakfast in the morning, its a buffet, a bit simple but good. They have free WIFI, it doesn't have great coverage... More

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See 6 more reviews by StalGutten for Austin
Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review
18 April 2013

Thank you very much for taking the time to post your comments about our hotel. I can certainly understand your preference for staying at a full-service conference hotel such as the Renaissance, and I am glad that you consider us a consistent and reliable second choice for your needs. Of course, we don't try to compete with the Renaissance Hotel,... More

Houston
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 20 December 2012

Great location, really close to restaurants and shopping malls. Its located right behind a restaurant and a highway, but at night it was very quiet. The room was large, and clean. The shower was a little moldy, and the bathroom was REALLY small. Compare to breakfast at other Hyatt Place, I thought the breakfast was a little limited. They were... More

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Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review
2 January 2013

Thank you for your remarks. I am sorry that you were met during the morning hours with an uncooperative Host, I will address your negative experience with my staff. Since you did request a menu item we normally offer, with only one ingredient withheld, I see no reason that we could not have provided that to you promptly and courteously.... More

Dallas,Texas
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 9 December 2012

I have been to this hotel three times now and every time I go the service is excellent. They do everything they can to keep you happy. When they make up their rooms everything is done just right. I want to thank all the employees for going the extra mile to please their customers....this cannot be found in other places... More

Was this review helpful? Yes 1
See 2 more reviews by dwallner for Austin
Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review
18 December 2012

I am so gratified to read your comments, and thank you so much for sharing them on TripAdvisor. I will be especially eager to share your review with our Executive Housekeeper, who is relatively new to our business, and is doing an excellent job making sure each of our guests experiences as perfect a guest room as possible. And I... More

Bismarck, North Dakota
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 December 2012

Clean, comfortable, quiet. Breakfast sandwiches, cereal, real fruit,Starbucks coffee, juice, fruit real plates and cups. Large exercise room, outdoor pool, Lobby bar that serves OK brand liquor and their 24/7 appetizers or sandwiches meet the bill since there are many good restaurants within a few miles.

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See 5 more reviews by NDWinterTexan for Austin
Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review
18 December 2012

Thank you so much for taking the time to record your impressions of our hotel. We appreciate your business, and look forward to hosting you again on your next visit to Austin. Please don't hesitate to contact me personally if you think of anything we can do to improve your next stay. More

Houston, Texas
Top Contributor
60 reviews 60 reviews
14 hotel reviews
Reviews in 25 cities Reviews in 25 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 29 November 2012

We frequently stay at Hyatt Places, because they offer quality accommodation at a reasonable price. The General Manager here, Miriam Moorman, did an exceptional job of making our stay enjoyable. Not only was she pleasant, but also very responsive to several requests. Highly recommend this Hyatt Place if you are visiting Austin. Access to downtown is easy and there are... More

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See 4 more reviews by ConradHastler for Austin
Manager_Arboretum, General Manager at Hyatt Place Austin/Arboretum, responded to this review
30 November 2012

Thank you so much for your business and for your kind words. I am pleased that your stay went well and it is our sincere desire to take that kind of care of all of our guests. I hope that we will see you again soon in Austin. More

 
 
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Additional Information about Hyatt Place Austin/Arboretum

Also Known As:
Hyatt Place Austin/Arboretum Hotel
Hyatt Place Austin/Arboretum Hotel Austin
Hyatt Place Austin Arboretum
Hyatt Place Austin
Hyatt Austin
Austin Hyatt
Hyatt Place Austin/Arboretum Texas
Address: 3612 Tudor Boulevard, Austin, TX 78759
Region: United States > Texas > Austin > Northwest Austin
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Onsen Hotels in Austin
#58 Business Hotels in Austin
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located at the intersection of State Hwy Loop 1 and US Highway 183, and just ten miles northwest of downtown Austin, Hyatt Place Austin/Arboretum offers visitors access to some of the area’s greatest attractions including the Arboretum at Great Hills, the Domain, Gateway Shopping Center, University of Texas, and the Highland Lakes. We're also minutes from numerous corporate offices, such as IBM, Apple, Oracle, Dell, 3M, Charles Schwab, Microsoft, AT&T, eBay, and more. ... more   less 
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Hyatt Place Austin/Arboretum
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