I stayed in this hotel during a business conference and it was worth what I paid and was a solid good experience. The hotel is an older property, but I felt it was was clean, comfortable and the furnishings updated. Housekeeping did an excellent job and room service was prompt and the food good quality. The hotel is relatively small... more

Walking into the property, I said to my husband, "Oh, wow, there must be a pool or something near the lobby." But no. The lobby just smelled dank and vaguely musty. The lobby decor, even decorated for the holidays, was blah. Checkin was equally lackluster, with not a spark or warmth or personal attention. And the room was not any... more

When booking this hotel, I had high expectations of the service and low expectations of the room based on the reviews here. What I experienced was a mediocre everything, so I was happy with my room and disappointed with the service. Starting with the positive, the room was fine and I was surprised to read the complaints. The room and... more

We just came back from a weekend at the FS Austin. Believe these reviews that describe the rooms as average at best! Mediocre shower in the tub. And it did smell BAD. Definitely seemed more like a Sheraton than a FS. Also, there was alot of noise from the halls. That being said, the service was great! Concierge, (Daisy) went... more

From the moment I exited the taxi and was greeted by no less than 5 hotel staff members, I knew this stay would be just what I needed to unwind from the week. Every staff member I encountered, from the front desk personnel to the hotel maid to the servers at Trio, were gracious, professional, and friendly. The hotel is... more

The service is very good, which I would expect from a FS property. The good news is that the grounds are very nice, the valet is very quick, the service is all around very prompt. However, we did have to ask for extra towels more than once and asked for extra toilettries and never recieved. The breakfast is great, room... more

My husband and I just returned from a long weekend at the Four Seasons Austin. I share BustTravelerDallas' sentiments exactly. The lakeside location within walking distance of Austin's downtown attractions (restaurants, nightlife, the Capitol) may be the best in town. In looking for nice accomodations downtown, few hotels even had outdoor pools! Also, the Four Seasons name was a reassurance... more

I stayed with my husband and two children, ages 5 and 2 1/2. We booked a Lake View Suite which was incredibly expensive and expected a very elaborate room -- what we got was a very ordinary, no frills room, that was kind of small. I was absolutely sick to my stomach about the money we spent on this room... more

We stayed at the Four Seasons-Austin over Memorial Day Weekend. The service (front desk, housekeeping, room service, pool service and concierge) was Four Seasons-quality all the way. The location is really great (close to downtown, the capital and the UT campus) and the lake/river view is quite nice. However, for those of us fortunate enough to frequent Four Seasons properties,... more