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Super 8 Austin/University/Downtown

2.5 of 5
5526 North Interstate Highway 35, Austin, TX 78751
Hotel amenities
Ranked #57 of 186 hotels in Austin
4.0 of 5 stars 57 Reviews
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57 reviews from our community

    Trip type
Traveller rating
    15
    18
    9
    3
    12
Date Rating
Lucy J
Manor, tx
Reviewer
3 reviews
5 of 5 stars Reviewed 13 February 2012

I had a great stay again thanks Kirsten!!! Kirsten you are great !! Thanks for ordering the flowers for my wife she loved them... thanks for being so kind and real, thats makes a big difference when someone stays away from home.. I will be back once again... All your staff is great but you just standout!!! More

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Abbie S
Omaha, Nebraska, United States
1 review
1 helpful vote
5 of 5 stars Reviewed 13 February 2012
1
person found this review helpful

I travel with college students to Austin several times each year. We always stay at this specific Super 8. It is very accessible off of I-35 and Baby Acapulco's is located across the parking lot; it's a great place to have dinner with no driving required. The Super 8 staff has been incredibly accommodating, before, during, and after our visit.... More

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r d
Portland, Oregon
1 review
5 of 5 stars Reviewed 10 February 2012

very good value if you are not looking for some ritsy hotel. The room was clean and no icky smells. the staff was very friendly and helpful. It is right next to the highway, which the address shows, but we didnt hear the road noise from inside the room. I would stay here again More

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BRS-KCS
Houston, Texas
Senior Contributor
29 reviews
8 helpful votes
1 of 5 stars Reviewed 7 February 2012

My husband and I frequently travel for business and pleasure and we both agreed this was the worst place we have ever stayed. For starters, the noise from the highway is overwhelming. I could hear it even with earplugs. Also it did not help that we could hear the fighting couple next door all night long. After a day of... More

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Milli Melvin, Site Principal at Super 8 Austin/University/Downtown, responded to this review
13 February 2012

My apology goes out to you. Most hotel operators would take this lashing and say we failed you, BUT this is an instance that calls for me, as a leader, to stand firm…trust what I have built. Alexander Hamilton once said, “Those who stand for nothing fall for anything”. My staff has done an OUTSTANDING job improving our guest experience... More

PBOKC
Oklahoma City
Senior Reviewer
9 reviews
8 helpful votes
3 of 5 stars Reviewed 5 February 2012

Pro: Clean room $69/night friendly staff Con: right on I-35 = loud outdated furnishings & old, cheesy TV with few channels I just needed a cheap room for a quick one night stay & that is exactly what I got. If you are wanting/needing anything more than a clean bed, look elsewhere. More

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Milli Melvin, Manager at Super 8 Austin/University/Downtown, responded to this review
7 February 2012

Thank you for your positive comment in reference to the "cleanest cheap room". Our housekeeping department takes great pride in providing a clean room that smells inviting for all of our guests. We do strive to offer MORE than clean rooms at a reasonable cost. We also have microwaves, refrigerators, hair dryers, single-cup coffee makers, irons and ironing boards. Most... More

Mary94115
San Francisco, California
1 review
2 of 5 stars Reviewed 3 February 2012

This hotel is 10 minutes away by freeway from downtown and from the university (if traffic is good). The hotel is VERY basic: it's basically clean, the beds aren't too uncomfortable for just a night. But if you're staying longer than that, I would recommend you go anywhere else. Service was basic: they had a crib for us to use,... More

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Milli Melvin, Site Principal at Super 8 Austin/University/Downtown, responded to this review
4 February 2012

There's a proverb that states, "you can please some of the people some of the time, but you can't please all of the people all the time". Here at Super 8 University/Downtown motel we strive to please ALL OF THE PEOPLE ALL OF THE TIME. Our mission is to provide each guest with safe and SUPERIOR service from check-in to... More

Daniel B
Austin, Texas
2 reviews
5 of 5 stars Reviewed 19 January 2012

Rooms with micro and fridge ........worked great and just friendly and kind people who look for ways to help you. Milli is a great mgr with a calm demeanor and responded to any and all needs or requests. People like Kirsten were just kind and made the stay here better than I expected. For the price and location this has... More

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Carol L
Austin, Texas
1 review
5 of 5 stars Reviewed 10 December 2011

I have to say that the service I received was absolutely wonderful! Andrea and Joe at the front desk deserve to be recognized for their "job well done!!" It was definitely a welcome experience to walk through the doors and be greeted in comparison to the treatment that I received at another local motel. I made the decision to change... More

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Jo'Ann H
Abilene, Texas, United States
2 reviews
5 of 5 stars Reviewed 16 November 2011

The room was was excellent the service was out of this world Kristin was awesome!!! We will Stay here again!! More

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Tedra K
Abilene, Texas, United States
2 reviews
5 of 5 stars Reviewed 16 November 2011

The room was excellent. The service was outstanding. Kristin went above and beyond. We will stay here again and we recommend it to anyone. More

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Super 8 Austin/University/Downtown Also Known As

  • Super 8 Austin
  • Super Eight Austin
  • Austin Super 8
  • Austin Super Eight
Address: 5526 North Interstate Highway 35, Austin, TX 78751

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Super 8 Austin/University/Downtown
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