Residence Inn Austin North/Parmer Lane 3* (Texas) - Hotel Reviews

Also Known As:: Residence Inn Austin North/Parmer Lane Hotel; Residence Inn Austin North/Parmer Lane Hotel Austin; Residence Inn Austin; Austin Residence Inn; Residence Inn Austin North/Parmer Lane Texas

Address: 12401 North Lamar Boulevard, Austin, TX 78753

Phone Number:

Region: United States > Texas > Austin

Amenities:

Business Centre Fitness Centre Free Breakfast Free Parking Kitchenette Pets Allowed Restaurant Swimming Pool Wheelchair access

Hotel Style:

#7 Onsen Hotels in Austin

#10 Business Hotels in Austin

#16 Family Hotels in Austin

Price Range: ££

Hotel Class:3 star (3*)

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travelgirl301

Austin, Texas

2 reviews

Reviews in 2 cities

10 helpful votes

“Above and Beyond!!”

Reviewed 18 June 2013 NEW

We thoroughly enjoyed our stay. I have stayed in many Residence Inns (I am a travel agent and they are my brand of choice, especially when traveling with my kids!), but there was a key element that really stood out to me about your hotel. I have never had a bad or even a 'so-so' experience at a Residence Inn,... More

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Girma T

Boise, Idaho

1 review

3 helpful votes

“Excellent People at Residence Inn, North Austin”

Reviewed 21 May 2013

They have been like family to me. I enjoyed staying there. Whenever I ask for something they go extra miles to get it done for me. The food is also wonderfull. they have a better selection than any other places. I know, I am going to miss them.

Was this review helpful? Yes 3

Thank you for taking the time to complete a review of our hotel. It was a pleasure having you here and I am very delighted that we could meet all of your expectations. We are always striving for our customers to be comfortable and feel like part of our family. I am happy we succeeded that with your stay. Take... More

travel1

Highland, MI

Senior Reviewer

10 reviews

6 hotel reviews

Reviews in 8 cities

40 helpful votes

“Wonderful as always.”

Reviewed 9 May 2013

This was our second stay at this hotel and it was as nice as the first. This hotel has the best customer service we have ever had in any hotel. I have never been to a hotel where every employee is friendly and goes out of their way to be helpful. From the free bottled watter or soda at check... More

Thank you for taking the time to complete a review of our hotel. It is such a great compliment to have our guests return on future visits and have the consistent service from prior visits. Our team strives to give our guests an experience worth returning for and I appreciate your comments as we achieved that with your experience. I... More

Gaurav B

Bangalore, Karnataka, India

2 helpful votes

“Awesome Service”

Reviewed 6 May 2013

This hotel is too good. The best part is the service which the service desk people provide you. I have fallen sick the day i landed in Austin and I did not knew anybody. The reception desk ladies helped me out to find a hospital, dropped and pick me from the hospital in their own personal vehicle. This was clearly... More

Was this review helpful? Yes 2

Thank you for taking the time to complete a review of your stay, feedback is always apprecitaed. Traveling and getting sick at the same time is never a fun experience. I am glad that we were able to provide you with the ability to get to the hospital and get treatment for you ailment. We appreciate you choosing Residence Inn... More

Jennifer M

Edmond, Oklahoma

1 helpful vote

“General Manager totally puts the 'hospitality' in the hospitality business!”

Reviewed 29 April 2013

Rooms were clean and in great condition. Complimentary breakfast was good; variety was amazing. But the thing that truly stood out during our stay was the phenomenal service/attention we got from the general manager. He was personable and helpful without being pushy or insincere. I would recommend anyone staying in Austin to stay here!

Was this review helpful? Yes 1

Thank you for taking the time to complete a review of our hotel. I truly apprciate your comments regarding the service, cleanliness and breakfast you received during your visit. We definitely work hard to ensure guests are very pleased with their experience and want to return on future visits. Thank you for recommendation for our hotel and we look forward... More

PraveenKumarC_13

Bangalore, India

“Residence Inn, 12401 North Lamar - Austin”

Reviewed 26 April 2013

It’s nice staying there with helping and friendly people at front desk, Risa (front desk) helped to explore the places around and was so helping. And the spacious rooms with full kitchen, the great service they provide. You can walk around the small lake just near the hotel. I like this place and it’s my second stay at this place.

Thank you for taking the time to complete a review of our property. Our goal is to provide you with a comfortable, clean room and exceptional guest service. I am very pleased that we met that goal during your stay. Thank you for choosing our location for your 2nd visit to the Austin area. One of the best compliments a... More

ancelt

“best stay”

Reviewed 11 April 2013

I stayed here for three months in room 406 everything was great i felt home away from home i trave alot but to be honest staff was great Risa alway toke care of me everytime i lost a key she would make new one with a smile will be missed hope to see you guys again

Thank you for taking the time to complete a review of our property. Your home away from home is our overall goal for our guests to feel comfortable and relaxed while they are traveling. We are very happy that your 3 months here were pleasant and that our staff made you feel appreciated. Thank you for the comments regarding Risa,... More

ramirob947

Mexico City, Mexico

“first time in austin”

Reviewed 6 April 2013

I enjoyed my stay in residence inn austin it was my first trip to austin i go to san marco or houston for my famili vaction but this hotel has changed my mind i will always come to austin will stay here i stay in room 206 two bedroom big rooms staff was very nice.the girl at check in was... More

Thank you for taking the time to complete a review of our hotel. We are extremely happy that we were able to provide an exceptional experience for your first time in Austin. Our two bedroom suites are perfect for families as it gives much needed space to sleep and relax. I speak for the rest of our staff saying that... More

carla p

Houston, Texas

“best hotel in austin”

Reviewed 1 April 2013

I wil always stay in residence inn when ever i am in town their customer service its the best i think every marriott should send people to be trained here specially Reesa.everyone was very friendly will come back

Thank you for taking the time to complete the survey. Being called "the best hotel in Austin" is an honor and something that we will continue to strive for from all of our guests. Our team is committed to going above and beyond for all of our guests to make their stay unforgettable. We look forward to having you back... More

keyonna t

“great compliments”

risa the check in clerk gave me good service my whole stay , and she offered us good service the food during afternoon was great plus they serve full breakfast in the morning what else can you ask for? .i loved it EVERYONE YOU SHOULD STAY HERE ITS THE BEST!! Risa is so beautiful love her!!!

Thank you for taking time out of your day to complete the survey on our hotel. Also, thank you for the kind words regarding Risa. She strives to have all guests experience this level of service and it appears she succeeded. We appreciate you choosing our hotel for you stay in the Austin area and we look forward to having... More

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Residence Inn Austin North/Parmer Lane Hotel Reviews, Texas

Residence Inn Austin North/Parmer Lane

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