We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hilton Garden Inn Austin Northwest / Arboretum

3.0 of 5
11617 Research Blvd, Austin, TX 78759 (Northwest Austin)
Hotel deals
Hotel website
Hotel amenities
Special Offer
Book Early and Save!
Hilton Garden Inn Austin Northwest / Arboretum
Ranked #16 of 179 hotels in Austin
See lowest price for your stay*
Show Prices
*from our partners
Write a Review

96 reviews from our community

    Trip type
Traveller rating
    44
    38
    7
    7
    0
Date Rating
1 review
5 of 5 stars Reviewed 12 May 2013 NEW via mobile

This was the best visit of all. We stay here every year for the state track meet and this year after all of the renovations(I know it was not the first year to be finished) but it was so comfortable and the staff was soooo accommodating. They stand by their GUARANTEED statement because they will and did EVERYTHING to ensure... More

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 6 May 2013 via mobile

We stayed 3 nights at the Hilton Garden Inn Arborerum. The room was clean, quiet and spacious. The staff was super friendly even when they were stressed during a busy breakfast shift. We highly recommend this hotel.

Was this review helpful? Yes
Denton, United States
1 review
5 of 5 stars Reviewed 5 May 2013

The hotel was really nice! The staff at the front seemed a little slow. They didn't seem to know that we had paid bed n breakfast so we didn't get our breakfast tickets.. all they had to do was look at the screen on their computer when we checked in! Other than that, everything was great. We weren't able to... More

Was this review helpful? Yes

Review collected in partnership with Hilton Garden Inn

Senior Contributor
31 reviews 31 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 May 2013

I had a really nice experience at this hotel. The staff was extremely friendly & the room was super clean. They even had complimentary cookies & drinks in the lobby. I accidently locked myself out of my room one morning & the staff quickly gave me an extra key.

Was this review helpful? Yes
See 2 more reviews by Susan912 for Austin
Longmont, United States
1 review
5 of 5 stars Reviewed 29 April 2013

I enjoyed the stay. The people were very welcoming and pleasant. The room was very comfortable and clean. The front desk was very accommodating in providing direction and recommendation for restaurants and entertainment.

Was this review helpful? Yes

Review collected in partnership with Hilton Garden Inn

Knoxville, Tennessee
1 review
5 of 5 stars Reviewed 20 April 2013

We came to Austin for motogp like thousands of others. The hotel was completely full and the front desk as very busy. Ricky was outstanding and ensured that our needs were taken care of. I appreciate his great service and effort. The facility was clean and pleasant and the staff very professional. Ricky especially. Paul S. Knoxville, tn

Was this review helpful? Yes
Denton, Texas
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 15 April 2013

This is an excellent hotel in a convenient area right off Route 183 in North Austin. The rooms was clean, spacious and comfortable. There is a fitness room, a swimming pool and free Wi-Fi. I chose this hotel because I had a meeting in downtown Austin and the rates here were considerably cheaper than those of competing hotels on I-35... More

Was this review helpful? Yes
El Paso, Texas
1 review
5 of 5 stars Reviewed 12 April 2013

As a frequent traveler, I was pleasantly surprised with the Hilton Garden Inn as I'd never stayed here before. I was a bit worried because I got a very good deal on priceline so I thought I might be put in the least desirable room. However, it was the opposite! I was in a quiet room at the end of... More

Was this review helpful? Yes
Prairie Village, Kansas
Contributor
18 reviews 18 reviews
6 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 9 April 2013

We were charged for a continental breakfast which has always been complimentary at other Hilton Garden Inns. Then, when we woke up in the morning we found elm-leaf beetles in our beds and ants in the bathroom (on the third floor). Our overall experience does not begin to compare with other Hilton Garden Inns I've stayed at in the past,... More

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review
10 April 2013

Thank you for brining this to our attention during your stay. We do allow our windows to open slightly for fresh air and it appears that this may be the issue with the beetle and ants. We have notified our pest control company and we are also checking to make sure that there are no tree branches touching the building... More

2 reviews
4 of 5 stars Reviewed 3 April 2013 via mobile

Began with abrupt check-in- not welcoming at all. Thru out time there, some desk staff friendly - others very preoccupied with their phones or each other .First night a dog barked and yelped and whined loudlyuntil past 2am. Could hear him all the wAy down the halls, thru the walls. The beds are absolutely horrible - hard, old , sag... More

Was this review helpful? Yes
Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum, responded to this review
10 April 2013

I am so sorry to hear that you were bothered by the dog in the building. We are a pet free facility and this pet was brought in without our permission. I certainly do apologize for the inconvenience. In addition you mentioned that you were not happy with the bed. We have the Garden Sleep System beds and each bed... More

Microtel Inn & Suites by Wyndham Austin Airport
Great value on a similar hotel
Show Prices
Still looking for a hotel?
Highly rated hotels in Austin
Trendy
Casulo Hotel
Casulo Hotel 4.0 of 5 stars 142 reviews
Family-friendly
Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Austin Downtow... 3.5 of 5 stars 333 reviews
Romantic
Omni Austin at South Park
Omni Austin at South Park 4.0 of 5 stars 311 reviews
Good for business
Hilton Garden Inn Austin North
Hilton Garden Inn Austin North 4.0 of 5 stars 72 reviews
Show Prices ABS:HotelCheckRates-d1571800?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d111397?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d111395?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1176838?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Austin hotels
Hampton Inn Austin - Arboretum N... 4.5 of 5 stars 254 reviews La Quinta Inn & Suites Austin/Ce... 4.5 of 5 stars 8 reviews The Westin Austin at The Domain 4.5 of 5 stars 456 reviews Embassy Suites Hotel Austin - Ar... 4.5 of 5 stars 194 reviews
Show Prices ABS:HotelCheckRates-d108980?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1762662?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1675976?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d108981?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 179 hotels in Austin, ranked by popularity

Been to Hilton Garden Inn Austin Northwest / Arboretum? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hilton Garden Inn Austin Northwest / Arboretum

Also Known As:
Hilton Garden Inn Austin Northwest / Arboretum Hotel
Hilton Garden Inn Austin Northwest / Arboretum Hotel Austin
Hilton Garden Inn Austin
Hilton Austin
Austin Hilton
Hilton Garden Inn Austin Northwest / Arboretum Texas
Address: 11617 Research Blvd, Austin, TX 78759
Phone Number:
Region: United States > Texas > Austin > Northwest Austin
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 Business Hotels in Austin
#24 Family Hotels in Austin
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Welcome to the Hilton Garden Inn Austin NW/Arboretum hotel which boasts an ideal location in the Northwest Arboretum while also giving you prime location to The Domain shopping in Austin. We offer complimentary WiFi as well as clean and comfortable rooms to make you feel right at home! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Hotels.com, Hilton Hotels, Priceline, Booking.com, Expedia, Hotwire and Tingo so you can book your Hilton Garden Inn Austin Northwest / Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hilton Garden Inn Austin Northwest / Arboretum, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hilton Garden Inn Austin Northwest / Arboretum
See lowest price for your stay* (from our partners)
Show Prices