Fairfield Inn & Suites Austin Northwest/Arboretum 2.5* (Texas) - Hotel Reviews

Also Known As:: Fairfield Inn & Suites Austin Northwest Hotel; Fairfield Inn And Suites Austin Northwest; Fairfield Inn & Suites Austin Northwest Hotel Austin; Fairfield Inn Austin; Fairfield Austin; Austin Fairfield; Austin Fairfield Inn; Fairfield Inn & Suites Austin Northwest/Arboretum Texas

Address: 11201 N. Mopac Expressway, Austin, TX 78759

Phone Number:

Region: United States > Texas > Austin > Northwest Austin

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access

Hotel Style:

Ranked #80 of 179 hotels in Austin

Price Range: ££

Hotel Class:2.5 star (2.5*)

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Jordan C

Bloomington, Illinois

Top Contributor

52 reviews

30 hotel reviews

Reviews in 30 cities

18 helpful votes

“Alright, but didn't work great for me on this visit.”

Reviewed 23 May 2013 NEW

I arrived fairly late and it was probably a busy night. Gave me a handicap-modified room. Glad they have that option and may need it sometime, but I don't now and it was a little like staying in a hospital room. Shower water ran into the middle of bathroom. The hand-held shower sprayer was broken and hung down and rested... More

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Feisty_Vacationista

Washington DC, District of Columbia

59 reviews

12 hotel reviews

Reviews in 21 cities

7 helpful votes

“Good Value, Great Location”

Reviewed 14 May 2013

My experience with this property started before I even arrived. Upon landing in Austin, I called the property to get information about the areas, specifically for a late night store. The night manager, spent about 20 minutes with me on the line, searching for me and provided me with directions to the store from the airport, then to the hotel.... More

See 5 more reviews by Feisty_Vacationista for Austin

Dear TheOnly1LadyJ, Thank you for being a top contributor on TripAdvisor. We always appreciate feedback in every form and your information is helpful to us and our future guests. You noted that our location was great and we definitely agree that being next to the Domain and Arboretum gives unlimited opportunities for shopping and dining. I know that noise can... More

dbattag580

philadelphia

Reviewer

4 reviews

3 hotel reviews

Reviews in 2 cities

3 helpful votes

“Nice hotel”

Reviewed 7 May 2013

This is a very nice hotel. The breakfast was excellent. Our room was clean and spacious. Our only complaint was that the hotel is next to a freight train track that ran all hours of the day and night. It woke me up at 3am twice.

Dear Dbattag580, Thank you for a great review and for being our guest here at the Fairfield Inn and Suites in northwest Austin. We were happy to see that you really enjoyed our breakfast and noticed how clean the rooms were. We have an excellent housekeeping team and they work extremely hard to get every room to be exceptionally clean.... More

Womanexecutive

Campbell, California

5 reviews

5 hotel reviews

Reviews in 4 cities

“Inexpensive, good value, nice quiet location”

Reviewed 4 May 2013

Stayed here during SXSW. It's inexpensive and definitely away from the hustle and bustle. It's literally a 2 minute drive to The Domain (the outdoor shopping/dining mall area) with a lot of restaurants and shopping. I just took cabs to and from downtown Austin (about 30 minutes) and was actually really glad not to be staying in the midst of... More

Dear womanexecutive, Thank you for staying with us during SXSW. Definitely the busiest 2 weeks of the year for the city of Austin and you made a great point in regards to our northwest location. It is very easy to get to downtown, only 12 miles from our location, and even the light rail stop is located next to the... More

WilliamOH_13

North Royalton, Ohio

2 reviews

2 helpful votes

“Overall a very good property_but hot water issues”

Reviewed 23 April 2013

All very nice features. Good variety at breakfast. Had live music (guitar player) at happy hour at night. Everything else at or above Fairfield standards. Only major issue was limited hot water at peak shower times. I had two other colleagues with me and we all experienced the same thing when getting ready in the morning.

Dear WilliamOH_13, Thank you for staying with us in Austin at the Fairfield Inn and Suites Northwest. We appreciate the good marks and the feedback. Our Wednesday night reception is a great way to relax and get refreshed to make it through the rest of the week and it wouldn't be Austin without a little live music. We have definitely... More

BridgetD710

Chatham, Canada

89 reviews

22 hotel reviews

Reviews in 40 cities

38 helpful votes

“Comfortable and Convenient”

Reviewed 19 April 2013

We were in Austin to visit family. We decided on the Fairfield as they had suites and we were there for 4 days. The price was excellent but we were not prepared for how nice they were. Being on MoPac it was very easy to get to the kids house and anywhere else we wanted to go. It was immediately... More

Dear BridgetD710, Thank you for being a top contributor on TripAdvisor. We were very pleased to see your generous feedback on our hotel especially knowing that you are a very seasoned traveler. You pointed out our great location which is in a very convenient spot in northwest Austin very close to great shopping at the Domain and Arboretum. We also... More

smmjuw

Tucson, Arizona

1 review

“Professionalism and Friendliness”

Reviewed 10 April 2013

Every person at this Marriott had the highest degree of professionalism and friendliness. The Wednesday evening happy hour was an unexpected bonus. Great jazz musician. The breakfasts and servers are above the Fairfield standards. The front desk staff were always friendly and very helpful to our group. Even the people in the laundry were singing and happy. Great location for... More

Dear smmjuw, Thank you for staying with us here at the Fairfield Inn and Suites Austin Northwest. We appreciate you taking the time to post such a great review for our hotel on TripAdvisor. You had great timing to be here on a Wednesday night and that is always a highlight for our hotel. Since Austin is the Live Music... More

rd400

Chicago, Illinois

Senior Contributor

32 reviews

19 hotel reviews

Reviews in 20 cities

4 helpful votes

“Thou Shalt Not lLe”

Reviewed 4 April 2013

For A Fairfield Inn It's better than most. I was given a noisy room. Front Desk said the last one left. Hotel didn't look full. I had a friend call to ask about availability. Same desk clerk said 70%. But the rooms were super and better than higher star ones in the area. Location is great.

See 2 more reviews by rd400 for Austin

Dear rd400, Thank you for being a senior contributor on TripAdvisor. We know that you travel quite a bit and we are appreciative of your feedback. I am very apologetic if you felt that our front desk associate was not forthcoming for a different room location. I have shared your review with our team and I can assure you that... More

Felica E

Killeen Texas, United States

“Worst front desk staff-hotel is nice, clean”

Reviewed 23 March 2013

In reference to Marriot Austin on Mopac, this story is much longer and detailed but to sum it up, here it is. Fyi-Marriot Austin is rude. We checked in tonight after reserving a room using our military discount. Our front desk clerk, Dianna, informed my 13 yr old daughter and I we couldn't use our military discount, even with our... More

Dear Felica, Thank you for staying with us at the Fairfield Inn and Suites in Northwest Austin. I was very disappointed to read your review. I am the new general manager and one of the most important tasks that I will have is to assess our service levels and make any necessary improvements. I can promise you that we will... More

USAF9599

San Jose, California, USA

Contributor

19 reviews

Reviews in 9 cities

“MOPAC-Missouri Pacific Railroad is VERY close”

Reviewed 14 March 2013

First all-the staff on-site was very nice. The fitness facility was a joke. If the place can really hold 15 people-in the capacity of working out-then someone is living in the land of Gulliver.. If you do not like the loud noise of trains coming by -you need to get another spot to live in. The trains did not bother... More

See 2 more reviews by USAF9599 for Austin

Dear USAF9599, Thank you for being a senior reviewer on Tripadvisor. We also greatly appreciate your business and for taking the time to review our hotel here in Austin. As you pointed out, there is a train track that runs behind the hotel. The interesting thing to note is that there are many days and nights when there are not... More

1-10 of 70 reviews

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Fairfield Inn & Suites Austin Northwest/Arboretum Hotel Reviews, Texas

Fairfield Inn & Suites Austin Northwest/Arboretum

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