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Residence Inn Austin Downtown / Convention Center

3.0 of 5
300 East 4th Street, Austin, TX 78701
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Ranked #16 of 186 hotels in Austin
4.0 of 5 stars 77 Reviews
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77 reviews from our community

    Trip type
Traveller rating
    30
    32
    9
    4
    2
Date Rating
Angela K
San Antonio, Texas
Reviewer
3 reviews
5 of 5 stars Reviewed 14 February 2012 NEW

I stayed here this past weekend with some friends. The hotel is very nice and clean. The front desk manager was very helpful. It was my first time in Austin and she mapped out all the places for me to visit on 6th Street (which is only 2 blocks away). I highly recommend staying here! More

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glovely
Texas
Senior Reviewer
10 reviews
4 helpful votes
4 of 5 stars Reviewed 13 February 2012 NEW

This Residence Inn is in a great location for convention goers and it is really rather typical EXCEPT for the EXCEPTIONAL staff. I was staying there on business last week and came down with a terrible cold. While buying some medicine from the little lobby store the front desk staff and manager took an interest in me. I figured they... More

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HollyMollyB
Columbia, MD
Contributor
15 reviews
12 helpful votes
5 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

We stayed at the Austin Residence Inn for a conference in early 2012. The downtown hotel is ideally situated for that: directly across the street from the downtown Convention Center. It's also just 2 blocks south of 6th Street, 4 blocks north of Lady Bird Lake and its beautiful trails (as well as the famous 'bat' or Congress street bridge,... More

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Bluestraveler_9
Sonoma County
Senior Reviewer
6 reviews
12 helpful votes
4 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

This was a great location if you wanted to be around some great restaurants. It is with in walking distance of the capital (20-25 min). University of Texas and LBJ library are close. This is very central to get to anywhere in Austin. It has great views of the city skyline. The staff is very helpful. I would stay there... More

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Mario1986
Cibolo, Texas
Contributor
12 reviews
4 helpful votes
5 of 5 stars Reviewed 5 January 2012
2
people found this review helpful

Nice spacious room, with small kichenette. Very comfortable and clean. The best was the social hour and the breakfast buffet. The hotel connects with the courtyard hotel also, but the Residence Inn includes breakfast and has suites. This is the second time we stay and the staff always have a smile and any info you need they are more then... More

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TravelingBugman
San Antonio, Texas
Senior Reviewer
8 reviews
8 helpful votes
3 of 5 stars Reviewed 4 January 2012

Smaller than normal rooms for this type of hotel. Staff was very attentive and friendly, and acknowledged you every time. I had one even push the elevator button for me. Location was convenient for 6th Street scene. Did not feel very safe walking around the area at night. We were there for New Year's Eve, so the hotel was very... More

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WanderingClarkes
Houston, Texas
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 31 December 2011
1
person found this review helpful

We returned to this hotel after staying here with friends back in 2008. Same good service and comfortable rooms. The location is great with very easy access to downtown, The Capital building and restaurants. More

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Maureen A
Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 23 December 2011

Due to travel glitches, I arrived at the Resdience Inn at 11:45 at night. The front desk greeter was marvelous and sympathetic. I was due to switch rooms after three nights from a suite to a regular room (gov't rate) for one night But, the customer-focused front desk gal--Tanya--allowed me one more night in the suite. What a relief not... More

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Ajdg
Reviewer
3 reviews
4 of 5 stars Reviewed 29 November 2011

Great location if you need to be downtown. Extremely over priced considering there are other Marriott properties minutes away. This is a hybrid design with courtyard. Two separate desks that have as much communication between them as the middle east. More

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ggtirevite
Westfield, New Jersey
Senior Contributor
22 reviews
20 helpful votes
4 of 5 stars Reviewed 23 November 2011

Stayed for 3 nights in October. Fantastic location, just below all the action on 6th street. Got a great rate ($99) including breakfast. Room is up to date, includes the usual Residence Inn amenities (fridge and range), comfy bed, etc. We had a few service issues (people not following up on requests, having to ask many times, ) but overall... More

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MarriottAustinDT, Front Office Manager at Residence Inn Austin Downtown / Convention Center, responded to this review
28 November 2011

ggtirevite, Thank you for staying at the Residence Inn by Marriott Austin Downtown when you were visiting your family. My appologies for us not following thru on some of your requests, we take pride in our aggressive hospitality and follow thru is one of the pillars. I will be sure to focus on this area in our daily training. Again,... More

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Residence Inn Austin Downtown / Convention Center Also Known As

  • Residence Inn Austin Downtown
  • Residence Inn Austin
  • Austin Residence Inn
Address: 300 East 4th Street, Austin, TX 78701

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Residence Inn Austin Downtown / Convention Center
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