This Residence Inn is in a great location for convention goers and it is really rather typical EXCEPT for the EXCEPTIONAL staff. I was staying there on business last week and came down with a terrible cold. While buying some medicine from the little lobby store the front desk staff and manager took an interest in me. I figured they... More

We stayed at the Austin Residence Inn for a conference in early 2012. The downtown hotel is ideally situated for that: directly across the street from the downtown Convention Center. It's also just 2 blocks south of 6th Street, 4 blocks north of Lady Bird Lake and its beautiful trails (as well as the famous 'bat' or Congress street bridge,... More

This was a great location if you wanted to be around some great restaurants. It is with in walking distance of the capital (20-25 min). University of Texas and LBJ library are close. This is very central to get to anywhere in Austin. It has great views of the city skyline. The staff is very helpful. I would stay there... More

Nice spacious room, with small kichenette. Very comfortable and clean. The best was the social hour and the breakfast buffet. The hotel connects with the courtyard hotel also, but the Residence Inn includes breakfast and has suites. This is the second time we stay and the staff always have a smile and any info you need they are more then... More

Smaller than normal rooms for this type of hotel. Staff was very attentive and friendly, and acknowledged you every time. I had one even push the elevator button for me. Location was convenient for 6th Street scene. Did not feel very safe walking around the area at night. We were there for New Year's Eve, so the hotel was very... More

We returned to this hotel after staying here with friends back in 2008. Same good service and comfortable rooms. The location is great with very easy access to downtown, The Capital building and restaurants. More

Due to travel glitches, I arrived at the Resdience Inn at 11:45 at night. The front desk greeter was marvelous and sympathetic. I was due to switch rooms after three nights from a suite to a regular room (gov't rate) for one night But, the customer-focused front desk gal--Tanya--allowed me one more night in the suite. What a relief not... More

Great location if you need to be downtown. Extremely over priced considering there are other Marriott properties minutes away. This is a hybrid design with courtyard. Two separate desks that have as much communication between them as the middle east. More

Stayed for 3 nights in October. Fantastic location, just below all the action on 6th street. Got a great rate ($99) including breakfast. Room is up to date, includes the usual Residence Inn amenities (fridge and range), comfy bed, etc. We had a few service issues (people not following up on requests, having to ask many times, ) but overall... More