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Super 8 Motel Austin Downtown


Hotel class 2.0 of 5
1201 North I-35, I-35 and 12th Street, Austin, TX 78702
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Reviews you can trust

70% Do not recommend
2.0 of 5 stars 20 reviews
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All (20)
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2 of 5 stars
Chicago, Illinois
14 Dec 2009 | Trip type: Business

So, this a motel, right? This a motel in TX, ok. But I have to say, that while I did not experience the terrible customer service that others were ranting about, this place was a little scary when staying there alone the first night. Walls are thin, agreed. And the locks on the doors seem easily manipulated. Also, I definitely... more

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3 of 5 stars
Albuquerque, New Mexico
18 Nov 2009 | Trip type: Couples

Ok for a couple nights. Great location, very near 6th street downtown and capitol building. Cheap cab ride to airport. Complaint: baby crying in an adjacent room for about 3 hours in the dead of night, walls were very thin. more

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1 of 5 stars
Colorado
27 Oct 2009 | Trip type: Friends getaway
1
person found this review helpful

The general manager of this hotel might be the worst thing about an otherwise terrific town. My friend and I were in town for a chartiy bike race, flying in from different cities. But his flight was delayed, and he had booked the room. So he tried to add my name so I could check in, which led to the... more

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1 of 5 stars
Liberty,Texas
27 Jul 2009 | Trip type: Family

We booked a "Suite", 3 QS beds - what a disappointment ! The carpet, furnitures were old and dirty, the room smelly and the bathroom stinky. Pool was green and could not be used. A/C rattling loud and all night noise from people hollering and cussing on their cellphones right in front of our door and window - it was... more

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1 of 5 stars
Phoenix, AZ
3 Feb 2009 | Trip type: Friends getaway

When we went to check in we found out that my friend had accidentally hit the "submit" button twice on the reservation and we had 2 rooms. Before we could even say that it was a mistake the manager came out screaming at us telling us we have to pay for 2 rooms, no refunds, waving a piece of paper... more

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1 of 5 stars
bryanandmeg
23 Jan 2009 | Trip type: Business

The owner/GM of this hotel is very rude - he is not accommodating at all! The young woman I initially called and spoke with on the phone was very kind and professional. When I called to change my reservation a few days later and spoke with the general manager, this man was rude and was YELLING at me on the... more

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2 of 5 stars
Kuala lumpur
12 Oct 2008 | Trip type: Business, Solo travel

The hotel is ill maintain. I am having real hard time to open the room's door. It is quite noisy during the nite. The front desk lady by the name Halen is very helpful. She came up to help to open my room's door twice. Very professional young lady. more

Basic value
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3 of 5 stars
Edinburgh, United Kingdom
17 Sep 2008 | Trip type: Couples

We stayed here for one Saturday night on a tour of Texas from the United Kingdom. The hotel is about 20 minutes walk to 6th street. Our room was pretty much as expected for this standard of hotel - pretty worn and could have been cleaned a bit better. The pool was clean and breakfast just about adequate. Staff were... more

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1 of 5 stars
Los Angeles, California
10 Sep 2008 | Trip type: Family

The general manager named Rasik at this hotel is the rudest human being I have ever encountered in all my travels. Do not stay at this hotel! My first interaction with him was when I called the hotel directly to try and extend my stay. Big mistake! He yelled at me and started bad mouthing the operators on the Super... more

Don't do it!
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1 of 5 stars
Mesquite, TX
25 Aug 2008 | Trip type: Friends getaway

I can almost guarantee you'll regret it if you go here!!! It's not worth it, trust me! We were originally booked for a 1st floor room, but they goofed and put us in a smoking room, when we had clearly specified non-smoking when we booked it online. So they had to relocate us to a 3rd floor room, which is... more

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Super 8 Motel Austin Downtown Also Known As

  • Super 8 Austin
  • Super Eight Austin
  • Austin Super 8
  • Austin Super Eight
Address: 1201 North I-35, I-35 and 12th Street, Austin, TX 78702