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The Crossings


Hotel class 3.5 of 5
13500 FM 2769, (near intersection of Bullick Hollow and Volente Road), Austin, TX 78726
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Reviews you can trust

70% Recommend
3.5 of 5 stars 20 reviews
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1 of 5 stars
austin
17 Dec 2009 | Trip type: Couples New

This facility is managed by a bunch of hospitality rookies. I lodged the early part of November and the General Manager is still yet to return my voicemail (today is 12/17). Too unprofessional for me. I felt the staff (including management) was hiding from any sort of guest guest interaction. Overpriced, horrid service and the food quality was shady (at... more

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3 of 5 stars
Tucson, Arizona
23 Oct 2009 | Trip type: Business

Although the location is ideal the rest is not so ideal. The rooms are nothing special and to far from anything. It rained while we were there and it was a problem getting to the dining hall with all the mud. The food was awful and we had to ask for everything, nothing was given without asking first. The dance... more

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1 of 5 stars
Austin, TX
9 Sep 2009
1
person found this review helpful

In mid-August, we hosted our wedding reception at The Crossings. And to say we had a negative experience at The Crossings is an understatement. I’ll detail the mismanagement of the event and inappropriate staff behavior (including the groping incident by a staff member) but what was really the most insulting was the fact The Crossings never attempted to rectify the... more

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4 of 5 stars
Haslet, Texas
5 Jul 2009 | Trip type: Solo travel

Having never been to a destination spa I was unsure as to what to expect. I was hoping for a more Zen type of experience, walking with monks, etc. (just kidding - but expecting more peace and quiet). I had to remind myself that this was a spa not a retreat and folks were coming here for services, etc., not... more

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4 of 5 stars
Houston, TX
1 Jul 2009 | Trip type: Friends getaway

I visited The Crossings last weekend with a group of 7 friends. Overall we had a wonderful visit and plan to return. The location was great - outside of Austin, but with a tranquil, country feel. The lodging was also nice - rooms were large enough and every room had a balcony overlooking the hill country. The food was also... more

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5 of 5 stars
Texas
7 Jun 2009 | Trip type: Couples

We arrived on Memorial Day 2009 for two nights on a special rate offering. We were very pleased with just about everything, although we did not utilize the spa services. We were told that the hot tub and cold dip were out of order, but that did not bother us as we enjoyed the temp in the hot tub which... more

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2 of 5 stars
Austin
31 May 2009 | Trip type: Solo travel

Both times that I went to the crossings this spring the hot tub and cold dip were not working. This last time I also tried the steam room, and it smelled strongly of mildew. And the pool water was looking fairly green. I used the dry sauna and it was great. Since there was no cold dip, I used the... more

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5 of 5 stars
Austin
31 Mar 2009 | Trip type: Couples

I've been to The Crossings a number of times for conferences and seminars and have always loved its quiet energy, elegance and simplicity. Today was my first Spa experience and I am hooked! I had a Hot Stone Massage that was amazingly therapuetic as well as relaxing. I have been to well-known Austin Spas and felt a little unwelcome. At... more

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5 of 5 stars
austin
25 Mar 2009 | Trip type: Couples

Recently my husband and I stayed at The Crossings to celebrate our anniversary. We have three young children and didn’t want to go far from home. Although The Crossings was close by, it felt like we were miles away. It’s in the Balcones Canyonlands Preserve, so it is quiet and peaceful – a big change from a house with three... more

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5 of 5 stars
San Francisco
25 Mar 2009 | Trip type: Friends getaway

I visited Austin when I was in town to see a friend. When she told me she’d planned a day at a spa, I assumed it was at another well-known spa. To my surprise, she took me to The Crossings. I've never been there before. I was amazed at the hilltop setting, the loads of wildflowers, the great views from... more

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The Crossings Also Known As

  • Crossings Hotel Austin
  • Crossings Spa Austin
Address: 13500 FM 2769, (near intersection of Bullick Hollow and Volente Road), Austin, TX 78726