I am not sure about where to start. How about the lack of air conditioning in the atrium. Maybe the quarter inch separation between the window and the frame for the bugs. Or maybe the lack of sufficient water pressure to take a shower, Maybe it should be the breakfast where there was only one guy trying to cook, clean,... More

I do not expect to be treated at a Best Western like I would if I stayed at the Ritz, but I do expect a place to live up to what they advertise. The person checking us in was completely flustered by the fact we had vouchers for free nights. He could not "remember the password" in order to log... More

I had to attend a training program for work, as a health and safety professional that travels alot, I was very impressed with the hotel. It was well maintained and had a large, clean room with a king size bed. The linens were clean but worn and the bed very comfortable. Internet speed was fine during the day, but as... More

Have stayed here before...its close to what I am in town for...mostly clean...its always noisy, the pool inside contributes to that, I'm sure...morning breakfast is great! but the overall price is a bit high

I tried to book a room directly with this hotel, but because of a corporate discount, was directed to call the 1-800 number. The operator was friendly and helpful as she booked my room. We completed the booking and she asked if i'd like the confirmation number. i replied that emailing it was sufficient. Fours hours later, when i arrived... More

I like this part of town when I am in Austin, close to expressway and places to eat. The breakfast was good as they would make eggs/waffles the way you like and had a selection of bacon, sausage, etc. Hotel is a bit older and because of the atrium design was a bit noisy, the doors on the room slam... More

Tucked neatly under the 183 flyby. This location is quiet and feels secluded but has easy access to 183 and the city. Once you step inside the elegant lobby there is comfortable seating for lounging and guest computers for your convenience. Leaving the lobby area is where the real Oasis begins. The heated indoor pool and sauna and cafe, take... More

We choose this Hotel cause it had an inside Pool and we took our Granddaughter to Austin to visit the state capitol and parks in the area, Pool was nice being inside cause in Texas you never know from hour to hour what kind of weather you may have, this way there was no reason we could not swim and... More

Great location which is convenient to the expressway and eating locations. The hotel is large in atmosphere due to the atrium gives a nice differnence compared to others. At night, it is very dark inside the atrium. The inside pool was a added surprise. The breakfast buffet was average - it got crowed which created a problem for seating.