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Austin Suites Hotel

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveller Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
2 of 5 stars 9 reviews
9 Reviews
5.0 of 5 stars
0
4.0 of 5 stars
0
3.0 of 5 stars
2
2.0 of 5 stars
0
1.0 of 5 stars
7
TripAdvisor Popularity Index:
  • Measures overall traveller satisfaction based on ratings, reviews and other sources.
#148 of 171 hotels in Austin
Description: Stucco with brick facing; beautiful courtyard with pool; green and beige colouring - 12 mi N of airport.
  • Address
    8300 IH 35 North
    Austin, TX 78753
Check Rates: £25 $49 Avg. Price
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TripAdvisor Traveller Reviews

TripAdvisor Traveller Rating: 2 of 5 stars Based on 9 traveller reviews
  • What to Expect:
    • 2.5 based on 6 reviews Rooms
    • 3 based on 5 reviews Service
    • 2.5 based on 6 reviews Value
    • 2.5 based on 6 reviews Cleanliness
    • 4 based on 2 reviews Pool
  • Recommended For:
    • 30% based on 8 reviews Older Travellers
    • 30% based on 8 reviews Young Singles
    • 30% based on 8 reviews Families with Teenagers
    • 30% based on 8 reviews Families with Small Children
    • 30% based on 8 reviews An Amazing Honeymoon

Reviews of Austin Suites Hotel

( 1-9 of 9 )
24 Feb 2008

Amenities you will find at the Austin Suties Hotel: Crack dealers, prostitutes, shady characters, locks and phones that do not work. Front desk staff that are uncooperative and hang up on you when you call with situations or complaints. Dirty rooms, wireless internet dead spots in the rooms, roaches and never leave your laundry unattended in the hotel laundromat; they... more

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1 of 5 stars
California
21 Dec 2006

This so-called "hotel" is a dump in the worst sense of the word. Filth everywhere. Wouldn't dream of setting a bare foot anywhere. My wife found hair on the towels (it wasn't hers). We left after one night and went to another hotel. Stay away. There's plenty of reasonable and "clean" motels in Austin. more

24 Sep 2006
2/2 found this review helpful

I took my 16 year old daughter and another teacher-friend and her daughter to Austin during the UT-OSU weekend. We booked through Priceline. After reading these reviews we panicked! Upon arrival we were pleasantly surprised. Although the rooms are not by any means luxurious, ours was quite clean with no odor. Linens were clean and the bathroom was totally acceptable... more

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1 of 5 stars
houston, tx
19 Sep 2006
1/2 found this review helpful

"wrong side of the tracks"...ACL people beware, their normal clients are toothless crackheads. The rooms are filthy...never walk barefoot on the rugs, and remove the soiled blankets and comforters from the bed. Also, put a sheet over the couch if you want to sit down. If you like to exfoliate when you shower, you will love the towels, they are... more

6 Sep 2006
0/1 found this review helpful

Upon arrival, a confirmation number from a reservation sight (Hotel-Guides.us) was worthless as they "hadn't gotten the info". Front desk staff rude and arrogant...not willing to do anything to find out about the mix up. Got the quoted price anyway after several minutes of not allowing staff to run over me. Was willing to walk away and say to heck... more

5 May 2006
2/3 found this review helpful

I should have smelled trouble the moment I checked in. The reception area wreaked of disinfectant. The clerk did not have the reservation right and it took some time to sort it out, despite the fact that I had my confirmation in hand. The room was a disaster. I was traveling with my spouse and 83 year old mother so... more

20 Mar 2006
1/2 found this review helpful

Price is one thing, but a deal is certainly not worth staying here. The front desk staff did not seem too concerned about finding our other groups reservation or care about telling us why it was not there. We were greeted to the smell of pungent cat urine in our suite. Again the staff did not seem to concerned with... more

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3 of 5 stars
Orlando, Florida
18 Jan 2006
1/1 found this review helpful

no, the rooms aren't perfect, but what do you expect for the price? i've stayed at this hotel twice - both times during the Austin City Limits Music Festival weekend. my encounters with the staff were good. the rooms were always clean. the bedroom can be a little stuffy because there is no a/c vent in there, but it's not... more

12 Jan 2006
1/3 found this review helpful

The Austin Suites Hotel offers a terrible experience in Austin. It is not clean at all. The rooms smell horrible, the furniture and the bathrooms are shabby, the air conditioning does not work, and the beds are not clean. This is not all; the worst part is the service. You cannot trust on what the people at the front desk... more

Reviews of Austin Suites Hotel

( 1-9 of 9 )
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Austin Suites Hotel Address

8300 IH 35 North, Austin, TX 78753