I made a reservation on August 25, 2007 for a handicapped accessible room for September 13th thru the 16th 2007. I called the morning of the 13th to confirm the reservation. Before leaving for my flight to Dallas/Forth Worth. When arriving at the motel they gave us a regular room on the 2nd floor. My husband explained we had made a reservation for a handicapped room. I would have had no way to get to the 2nd floor as I am in a wheelchair and they did not have an elevator. They said they had a handicapped accessible room on the first floor, but it had boxes in it. Because of the late hour we took the room and decided we could deal with the boxes until the next day. The room not only had huge boxes in it, the toilet didn’t work and there was no running cold water. We called and told them about the toilet, they said they knew about it the day before, but could not get a plumber. My daughter called the front desk to tell them they needed to do something about the situation. She was told... more