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Courtyard by Marriott Alexandria Old Town/Southwest

3.0 of 5
2700 Eisenhower Avenue, Alexandria, VA 22314 (King St. Metro / Eisenhower Ave)
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Courtyard by Marriott Alexandria Old Town/Southwest
Ranked #31 of 50 hotels in Alexandria
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153 reviews from our community

    Trip type
Traveller rating
    42
    63
    24
    15
    9
Date Rating
St Louis
1 review
1 of 5 stars Reviewed 20 May 2013 NEW

My husband and I planned a vacation to DC. We figured the hotel wouldn't be an issue because we just needed a place to sleep and shower. We chose this hotel because of it's convenient location to the Metro. From the moment we opened the door to our room, we were disappointed. It was an extremely small room crammed full... More

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Nashville
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 16 May 2013

I am a lifetime Platinum member so I stay in a lot of Marriott hotels. When I checked in here and went to my room, I called down to express my concern that the room was right next to the housekeeping room and I was concerned about the noise. I was assured that they are not in there and there... More

Was this review helpful? Yes 1
Bobby B, General Manager at Courtyard by Marriott Alexandria Old Town/Southwest, responded to this review
17 May 2013

Dear travel195409 – I really wish I had been able to speak to you before you left, however, the information was passed on to me after your departure. First, I’d like to apologize that you experienced the issue that you did last night. The last thing we want for any guest, especially a Platinum, is for them to have a... More

Raleigh, North Carolina
Senior Contributor
46 reviews 46 reviews
36 hotel reviews
Reviews in 30 cities Reviews in 30 cities
27 helpful votes 27 helpful votes
2 of 5 stars Reviewed 11 May 2013

I only stayed here one night. First, the positives: --room very clean --free parking --nice front desk staff --large lobby area for sitting, etc. --large rooms --wi-fi worked well Now, the bad: --not a ton of parking, and there were 2 air force trucks with trailers taking up most of the parking during my stay --super thin walls - could... More

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Bobby B, General Manager at Courtyard by Marriott Alexandria Old Town/Southwest, responded to this review
13 May 2013

Thank you so much for your valuable feedback. In reviewing your comments we definitely have some areas we need to improve upon and will be using your review as training for our team. We strive to make every guest’s stay the best it can be, and we obviously failed at our number one job… helping you rest. Just a few... More

Babylon, New York
1 review
2 of 5 stars Reviewed 2 May 2013

The hotel staff is great, very friendly. But that's the only good thing about this place. My first trip to my room, the key cards weren't working. After getting settled into the room and going to take a shower, I noticed a large puddle of water behind the toilet bowl, there was a leak. I told the front desk and... More

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Bobby B, General Manager at Courtyard by Marriott Alexandria Old Town/Southwest, responded to this review
13 May 2013

Dear Kibamf – First, thank you so much for your candid and honest feedback. I will be using your review as a valuable training piece for our entire team so that we can better improve upon future guests’ stays. I’d like to apologize about the issue with your key cards. This sounds to me as if it is a training... More

atlanta, Ga
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 May 2013

Although the room had a nice city view... 1. The vent in the bathroom *roared* loudly 24 hrs a day. We had to keep the bathroom door closed all the time, very inconvenient. 2. the ice machine directly across from us roared most of the evening I was told... 1. all the rooms with 12 vent upwards, so it is... More

Was this review helpful? Yes 1
Bobby B, General Manager at Courtyard by Marriott Alexandria Old Town/Southwest, responded to this review
13 May 2013

Dear Diane & Larry – Thank you for taking the time to provide the very valuable feedback that you did. I can assure you that the information you have provided will be used to diagnose and come up with a solution to the noise issues that you reported. It is true that the vents do vent up and through the... More

Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 30 April 2013

We were in the DC area to see the sights and catch a baseball game. I looked for a property that was under $100 a night, had free parking and was close to a Metro train stop. This property fit the bill, and we didn't even have to walk to the Metro thanks to the shuttle. The hotel decor seemed... More

Was this review helpful? Yes 1
Bobby B, General Manager at Courtyard by Marriott Alexandria Old Town/Southwest, responded to this review
13 May 2013

Dear Hooliganmom – We are so happy you had a great trip to the DC area! It looks like you stayed right in the height of Spring Break season which was a beautiful albeit chilly time in the area. I wanted to let you know that I have made a note about the Bistro staffing…. I can assure you that... More

Seekonk, Massachusetts
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 25 April 2013

One night stay to attend a business convention at National Harbor. This hotel is conveniently located next to Rt 95/495 beltway. National Harbor Convention site is about 10 minutes away, but could vary if Rt. 95 is busy. It was not during our stay. Hotel is a little above average. Generally clean and well kept. Has large lobby with Bistro... More

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Savage, Maryland, United States
Senior Contributor
39 reviews 39 reviews
20 hotel reviews
Reviews in 21 cities Reviews in 21 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 24 April 2013

Hotel was booked because of Race and a member of Marriott. Hotel and room was nice and clean. Short walk over bridge to catch bus to race start which was great. Check in was easy and love the lounge area. Next time I will check out Marriott Springhill which is a block away.

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Woodinville, Washington
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 22 April 2013

Overall the Courtyard by Marriott was a nice hotel, a good value, the people were very friendly and meet my expectations from the description. A shuttle was available to bring you to nearby locations including the Metro station and King Street which has a lot of restaurants and a free trolley. The common area was nice and you could buy... More

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Bobby B, General Manager at Courtyard by Marriott Alexandria Old Town/Southwest, responded to this review
13 May 2013

Dear PeterS13 - Thank you so much for staying with us. Your feedback is very important to us and we truly appreicate you taking the time. While we do not offer complimentary coffee in the lobby, we do offer it in your guest room. If you should use up all that there is in the room please do not hesitate... More

Baltimore Maryland
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 14 April 2013

This hotel is a short distance from the subway station to DC. The hotel provides free shuttle service to the station. The price of the room was very reasonable (under $100). It was clean, comfortable, and quiet. It is less than a mile from Old Town Alexandria by car. You could also get there by using the subway which is... More

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Additional Information about Courtyard by Marriott Alexandria Old Town/Southwest

Also Known As:
Courtyard By Marriott Alexandria Hotel
Courtyard By Marriott Alexandria Hotel Alexandria
Courtyard Alexandria
Alexandria Courtyard
Alexandria Marriott
Address: 2700 Eisenhower Avenue, Alexandria, VA 22314
Phone Number:
Region: United States > Virginia > Alexandria > King St. Metro / Eisenhower Ave
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Wheelchair access
Hotel Style:
#27 Family Hotels in Alexandria
Price Range: £
Hotel Class:3 star (3*)
Reservation Options:
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Courtyard by Marriott Alexandria Old Town/Southwest
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