Sheraton Suites Old Town Alexandria 3.5* (VA) - Hotel Reviews

Also Known As:: Sheraton Suites Old Town Alexandria Hotel Alexandria; Sheraton Suites Old Town Alexandria Hotel; Sheraton Hotel Old Town Alexandria; Alexandria Sheraton; Sheraton Suite Old Town Alexandria; Sheraton Alexandria

Address: 801 North Saint Asaph Street, Alexandria, VA 22314

Phone Number:

Region: United States > Virginia > Alexandria

Amenities:

Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#19 Business Hotels in Alexandria

#21 Family Hotels in Alexandria

Price Range: ££

Hotel Class:3.5 star (3.5*)

Official Description (provided by the hotel):: Sheraton Suites Old Town Alexandria is an all-suites hotel ideal for family vacations. We're near Washington, D.C., Ronald Reagan National Airport, the Potomac, the Pentagon, Mount Vernon, and more. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Starwood, Cheap Tickets, Venere, Priceline, Agoda and Tingo so you can book your Sheraton Suites Old Town Alexandria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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Write a Review

269 reviews from our community

See which rooms travellers prefer - 46 traveller tips

Brett W

Glen Allen, Virginia

1 review

“Sheraton Suites Old Town Alexandria”

Reviewed 13 June 2013 NEW

Over the last three years I have been staying at the Sheraton Old as my company's office was located a few blocks away. I live in Richmond VA and would sometimes have to travel on very, very short notice. The folks at the Sheraton Old Town always accomodated me in whatever fashion I needed on very short notice - as... More

Was this review helpful? Yes 1

Problem with this review?

Thanks so much for your kind words Brett. We love having you here and you are part of our Sheraton family. Long term guests that spend so much time on the road deserve the extra touches of a nice hotel where the staff and services make them feel at home. We look forward to seeing you here again soon!! Kindest... More

1EHB

Sarasota, Florida

Reviewer

3 reviews

3 hotel reviews

Reviews in 3 cities

2 helpful votes

“Take advantage of the shuttle! Lots to see and do!”

Reviewed 11 June 2013

The shuttles will take you to Old Town free of charge. You won't have to pay for a cab! When you are ready to be picked up after shopping, dining, or exploring, just call the hotel and a van will be sent to get you you. The torpedo factory has a variety art for everyone. If you have time to... More

Thanks for your comments. We are glad you enjoyed Old Town, the Sheraton Suites and our shuttle service. We do our very best to keep up with the shuttle request and hope to have you visit us again very soon! Happy Summer! Steve W. More

Al N

New York City, New York

“Nice Hotel, But Beware of Problems”

Reviewed 2 June 2013

We stayed two nights over the Memorial Day weekend at the Sheraton Suites Old Town, and it was an alright stay, with many hiccups along the way. It had an OK location to DC, as there was a shuttle which took you to either Braddock Road Metro or Reagan Metro every half hour, on-time to help you go into DC,... More

Was this review helpful? Yes

Thank you very much for your comments as we always appreciate feedback both good and bad. You can be sure a quick call to correct the communication about the water will quickly result in a credit. I ams sorry the pool was too cold and that we did not provide the breakfast coupons on arrival. Many guests do assume breakfast... More

TravelTammie

Marietta, Georgia

5 reviews

5 hotel reviews

Reviews in 4 cities

7 helpful votes

“Best Friends Wedding Nice Hotel”

Reviewed 31 May 2013

Stayed here the last weekend of April for a wedding. First the front desk staff is incredible Jacqueline Heatley provided exceptional service as well as the entire front desk staff. Room was comfy, free bottled water (not the Voss) and great views of DC contingent upon your floor and room. Parking is free but not quickly accessible but keep in... More

Was this review helpful? Yes 4

Wow, thanks so much for your comments I will certainly commend Jacqueline for her excellent service. I am glad you had a nice visit as the Sheraton Suites Old Town is a great place to meet for special occassions especially weddings being so close to DC and a few blocks from the Potomac River and King Street. You were very... More

RenoRobbie

Renom NV

Senior Reviewer

9 reviews

8 hotel reviews

Reviews in 9 cities

12 helpful votes

“Great location...Management SUPURB”

Reviewed 26 May 2013

Husband and I stayed there on May 25, 2013 Manager Paul Parvanov went out of this way to find just the right room for us (Husband has some walking disability.) Even though this was the beginning of Memorial Day weekend, we were able to check in early and given a really perfect room. It was clean, colorful, wonderful bed and... More

Thanks so much for your kind words. We truly value your business and we are thrilled that we were able to meet all of your needs as we are with all of our guests. Please do come visit again and thanks again for your comments and feedback! Warmest Regards, Steve W. More

rochestertraveller

rochester new york

Top Contributor

55 reviews

17 hotel reviews

Reviews in 23 cities

13 helpful votes

“Nice rooms for 1-2; front desk staff great...the rest only average”

Reviewed 22 May 2013

The front desk staff was great - let me check in at 7:30 am with no hassle. The restaurant staff was mediocre at best - didn't seem to understand their own breakfast plans and confused guests by their strange questions about whether breakfast was included or not. Shuttle service around town was really appreciated. Trying to print a boarding pass... More

Was this review helpful? Yes 3

See 2 more reviews by rochestertraveller for Alexandria

Thanks so much for your comments as we truly appreciate guest feedback. In fact you give me the opportunity to tell everyone that this hotel has now completely upgraded our High Speed Internet to improve our bandwidth and speed exponentially as of May 23. We also worked out all our other IT concerns so guests will be able to be... More

tripthisbowie

Bowie, MD

Contributor

12 reviews

10 hotel reviews

15 helpful votes

“Excellent Hotel and Location”

This is truly a hidden gem. We celebrated my daughter's 18th birthday on May 18th, so it was her "Golden Birthday". We stayed on the 10th Floor - rooms 1000 and 1002. Both rooms were clean and we had a view of the water. Even though construction of other buildings is taking place, we still had a great time. The... More

Was this review helpful? Yes 6

See 2 more reviews by tripthisbowie for Alexandria

Wow! Thanks so much for sharing. I am glad you had a nice visit and that Van and Jacqueline took good care of you. Please do visit again and please call me direct should you be celebrating another fantastic occasion so that I can see if we can do something special to make it even more memorable. Warmest Regards, Steve... More

adda_10

3 helpful votes

“Not suitable for families”

Reviewed 9 May 2013

First, let me commend management. The front desk staff at this property are well-trained, responsive, and incredibly helpful. That's about the only nice thing I have to say about the place. Stayed at this hotel for Spring Break with our 13 year old, and I cannot recommend it. Ours was a king bed "suite", with a pull out sofa bed.... More

Thanks so much for your feedback and we are sorry that we did not suit your needs. We are always disappointed when a guest is not satisfied but can hopefully learn from the feedback to be better for the next guest. The hotel completed a full renovation in 2009 and have made significant investments in new carpet, elevators, lobby, and... More

Richard B

2 reviews

Reviews in 2 cities

1 helpful vote

“Food Poisoning; Overall Disappointment”

Reviewed 30 April 2013

I’m an SPG Platinum member, averaging around 80 nights per year at various Starwood properties throughout the world. This was my first stay at the Sheraton Suites Old Town Alexandria, and I must say, it was quite a disappointing one. To keep this story short, the wifi at the property was out on my floor, the in-room phone didn’t work... More

Dear Mr. B. Of course we are very sorry that the food you consumed caused you an upset stomach and that the internet system had to be reset and phone battery replaced. Anytime a guest does not have a positive experience we are always disappointed and hope that we can learn from our mistakes and welcome them back. As you... More

elowe50

Charlotte, North Carolina

“Great stay”

Reviewed 26 April 2013

This is a great place to stay. Our family stayed 3 days while visiting Washington. The hotel offers shuttle service to the metro and airport at no cost. Don't set your watch on the arrival time of the shuttle but it's there if you need it. The room was not as large as I expected but worked perfectly. The staff... More

Thanks so much for your review on Trip Advisor and rating us a 5! We hope to deliver this kind of service to all of our guests and we want to see you back again soon! Kindly, Steve W. More

1-10 of 269 reviews

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Sheraton Suites Old Town Alexandria Hotel Reviews

Sheraton Suites Old Town Alexandria

269 reviews from our community

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