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DoubleTree by Hilton - Washington DC - Crystal City

3.5 of 5
300 Army Navy Drive, Arlington, VA 22202-2891
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DoubleTree by Hilton - Washington DC - Crystal City
Ranked #24 of 48 hotels in Arlington
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611 reviews from our community

Traveller rating
    163
    220
    133
    62
    33
See reviews for
Families
141
 
Couples
93
 
Solo
71
 
Business
226
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Madrid, Spain
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 May 2013 NEW

I have stay here several times as it is located close to everything. The staff is great and very accommodating. Rooms are always spotless. Beds are great! Sky bar has a great view of the Capital. They have air shuttle plus they have a shuttle to the Metro stop.

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Chicago, Illinois
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

I have stayed at this Dbl Tree numerous times and I never experience any problems or bad customer service. This visit was no different, the only suggestion is $19.00 for the breakfast buffet is on the high end for what you receive. I have always received good service from the front desk and housekeeping. I experienced no problems while at... More

Was this review helpful? Yes 1
See 2 more reviews by imnot1099 for Arlington
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 May 2013 NEW

Across the street from the pentagon, close to pentagon mall and metro. Ex access to 395 to get to DC. Nice room, pretty quiet. Parking sucks. Have to pay daily fee or take your chances on the street. Overall very nice, it's where I prefer to stay when I go to DC

Was this review helpful? Yes 1
See 2 more reviews by Rodney M for Arlington
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
17 May 2013

Thank you for taking time to share your experience. I am glad you had a nice stay and enjoyed your accommodations. I can understand not liking to pay for parking as very few people do. However, it is very common in this area and I am confident that if you look into it that you will find our prices to... More

Fayetteville, North Carolina
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 May 2013 NEW

This hotel is wonderful. The Hilton Name is well represented by the excellent customer service and modern, classy accommodations. From our arrival to express check out everything was fantastic. It is pricy, (hello, it's Hilton!!) but was worth every penny. They have valet parking($30/night) and porters to help you transition from your travels. I was impressed and happy with the... More

Was this review helpful? Yes 2
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
15 May 2013

Thank you for writing the review of your experience. It is so nice to read that you enjoyed your stay with us. I am glad you found value in staying at the Doubletree by Hilton Washington DC - Crystal City. I appreciate you mentioning the housekeeping staff and they will be happy to read that they exceeded your expectations. The... More

Doylestown, Pennsylvania
Top Contributor
51 reviews 51 reviews
6 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

This is the first time we have stayed at a DoubleTree hotel (although, we are a Diamond/Gold Hilton Honor Member) and would like to summarize it as amazing!... you guys exceeded my expectations! First, they have a great sense of customer service. From the Hotel Management to the employees you will see through your stay, they all seem to get... More

Was this review helpful? Yes 1
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
15 May 2013

Thank you for sharing your experience. It is fantastic to read how great of a stay you had. Our staff works hard to ensure we exceed each guest's expectations and it is nice to read that we succeeded in meeting this goal with you. I was happy to hear from you prior to your stay and am so happy to... More

Fredericksburg, Virginia
Senior Contributor
30 reviews 30 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 12 May 2013

I spent one night here during a recent business trip. I found there were many things at this hotel that will appeal to a business visitor to the Pentagon/Crystal City/Downtown DC area or a tourist coming to Washington. First the rooms. I thought they were comfortable, if a bit dated. The facility was well maintained. I was fortunate to be... More

Was this review helpful? Yes 1
See 3 more reviews by KwajTom for Arlington
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
13 May 2013

Thank you for sharing a review of your experience. We are very fortunate to have a location and product that both guests on leisure and guests on business can enjoy. I am glad to read that we were able to offer an upgrade to you. The view off the balcony is awesome as you can take in the wonderful skyline... More

Dayton
Top Contributor
91 reviews 91 reviews
10 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 7 May 2013

Rooms are being updated but the price per room is very high. Even with the special convention rate it is still high since you will be paying for parking also. Parking is underground and a tight fit sometimes. No food nearby so you eat in the hotel anmd pay a n arm and a leg. There are eating places about... More

Was this review helpful? Yes 1
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
8 May 2013

Thank you for taking the time to review your November experience. I am sorry you found the rate to be higher then you expected. The Washington DC Metro area does have higher rates than some other areas and I am confident that if you shop around the area that you will find that our rates are in line with other... More

Williamsburg, Virginia
Top Contributor
92 reviews 92 reviews
82 hotel reviews
Reviews in 56 cities Reviews in 56 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed 4 May 2013

I once said this was a nice older hotel, but they have undergone plenty of renovations since I last stayed here, and I must say I'm impressed! The room I stayed in seemed nothing like I remembered, and it was nice and comfortable. One issue I had was being charged 15 dollars for a rollaway, I dont do it that... More

Was this review helpful? Yes 1
See 8 more reviews by BSmith0731 for Arlington
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
6 May 2013

Thank you for taking time to review your experience. It is so nice to read that you enjoyed the new look of the hotel. I am sorry that you were disappointed in the roll away charge and have shared that with the team. While I am unaware of any pending changes to that charge, we do often make changes based... More

Boston
Senior Contributor
31 reviews 31 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 May 2013

We stayed at this hotel for two nights with a booking through Priceline in October of 2012 and got a huge suite on a lower floor overlooking Washington DC. We were most pleased with the stay and the conveinent location of the hotel and at low cost. It was amazing seeing the monument at night as well as the dome... More

Was this review helpful? Yes 1
Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
6 May 2013

Thank you for your review. It is nice to read that you had an enjoyable stay. The sites of DC are really spectacular; especially in the evening and we are fortunate to have a location that offers so many rooms that enable our guests to enjoy the view. The Metro shuttle runs every half hour and it can be very... More

A TripAdvisor Member
5 of 5 stars Reviewed 2 May 2013

Hotel staff went above the the call of duty to help all the runners for the Nike's Women's Half Marthon. The subways opened early that Sunday and the hotel made sure their shuttles ran to the subway before the normal time.

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Review collected in partnership with DoubleTree by Hilton

Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review
15 May 2013

Thank you for your review. I appreciate you mentioning the staff being accommodating and it is nice to read that you had a nice stay experience. We try to accommodate travelers here for a large citywide event and will do what we can to make sure our guests can attend any local festivities with ease. Thank you again for your... More

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Hotel Summarization (Beta)

What travellers say

  • North tower(15)
  • Very nice(12)
  • Great view(10)
  • Friendly and helpful(10)
  • Free shuttle(6)
  • DC area(4)
  • Very comfortable(4)
  • Air conditioning(4)
  • Pretty good(4)
  • Next morning(4)

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Drive, Arlington, VA 22202-2891
Phone Number:
Region: United States > Virginia > Arlington
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Business Hotels in Arlington
#17 Family Hotels in Arlington
Price Range: £
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City

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DoubleTree by Hilton - Washington DC - Crystal City
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