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Doubletree Crystal City @ National Airport


Hotel class 3.5 of 5
300 Army/Navy Drive, Arlington, VA 22202-2891
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Reviews you can trust

63% Recommend
3.5 of 5 stars 109 reviews
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By trip type
All (109)
[ Date ] [ Rating ]
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5 of 5 stars
Michigan
15 Dec 2009 | Trip type: Business

Had a great experience at this Double Tree Hotel....staff was friendly and helpful. Services and food were wonderful and the rooms VERY comfortable...had a city view room that was great. I will definitely be staying at this hotel again when I visit D.C. and recommend this hotel t any/every one. more

Management response from
DoubletreeCrystal, manager

Great to read of your excellent stay. The view rooms are very popular as the Doubletree Hotel has the best position in the area for these views. Whether it is while enjoying the Comedy Zone in Windows over Washington, dancing in the Skydome, meeting in a meeting room, or relaxing in a room the views can not be beat! Our...

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5 of 5 stars
FL
9 Dec 2009 | Trip type: Couples

My wife and I stayed at the Doubletree Hotel Crystal City for three nights last month. We had an excellent experience. Let me start with the staff. Registration was swift, friendly and efficient. Of course I have to mention the warm chocolate-chip cookies they give you at check-in. We had a great room on the 7th floor with a spectacular... more

Management response from
DoubletreeCrystal, manager

What a great review -- thank you! Our goal is to satisfy every guest - every time and i am glad you left here so happy. Please contact me anytime - Kevin B. Feldman 703-416-3846 kevin.feldman@hilton.com

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4 of 5 stars
Texas
3 Dec 2009 | Trip type: Business, Couples

I must say that everyone I dealt with at this hotel was great! Everyone was friendly and always willing to do whatever they could to assist. The location of the hotel was also great. It is located close to DCA airport and also Pentagon City & Crystal City for shopping and metro locations. They do run a shuttle to the... more

Management response from
DoubletreeCrystal, manager

Thank you for the kind review. Our team goal is to satisfy every guest - every time and will continue to work hard to meet it. Our view rooms do offer excellent views of the DC Skyline, Pentagon, Potomac River, and Reagan Airport. Many guests have commented they are the best views in the area; of course I agree. Getting...

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5 of 5 stars
colorado springs
26 Nov 2009 | Trip type: Business, Solo travel

I have traveled around the US and world. I really felt welcome and at home here. I took metro and came out the wrong exit. I called the hotel and the put me in touch with their transportation desk. They gave me exact instructions so I could get picked up by thier shuttle. I received excellent , friendly service and... more

Management response from
DoubletreeCrystal, Kevin Feldman

Wow -- thank you for the great review. I am so happy you had such a pleasant stay. We strive to hit our goal of satisfying every guest - every time! Due to the large amount of repeat guests we have I can confidently say the majority of our guests feel the same way you do. Thank you again -...

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4 of 5 stars
Memphis
21 Nov 2009 | Trip type: Business, Solo travel

My overnight stay at the Doubletree was notable for the extremely professional, helpful, friendly greeting at the speedy check-in. The Fitness Center is very well-equipped with various pieces of equipment and restrooms. I took a short walk and the hotel seems to be a bit away from other businesses in which one might have an interest - restaurants, stores, Metro,... more

Management response from
DoubletreeCrystal, manager

Wow - thank you for the great review. Our staff is working hard to make sure each guest leaves satisfied and I am happy to read our goal was met with your stay! I am sorry you did not take advantage of our Metro shuttle which also goes to the Pentagon Fashion Centre Mall which houses lots of shops and...

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5 of 5 stars
San Luis Obispo, CA
8 Nov 2009 | Trip type: Solo travel

I was only there for one night, but it was a memorable stay. I know they have a nice lounge at the top floor and other amenities, but I had just traveled for hours and was exhausted, so didn't experience any of that. The staff was so kind and helpful. I got in late, and asked if there was food... more

Management response from
DoubletreeCrystal, management

Thank you for the post! I am so happy you had a comfortable stay. We often get the request from our guests to purchase the same bedding package found in our rooms for their homes. It is available and if interested please contact me for information on how to purchase it. The sweet dreams bedding package found in all of...

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2 of 5 stars
Washington, DC
5 Nov 2009

After having dinner with family members who were staying at that property, we returned to the hotel to have a cocktail at approximately 9:00 p.m.. Since the parking lot was full, I parked next door at the Hertz car rental agency, which was closed. When I returned to the car approximately 45 minutes later, I discovered it had been booted.... more

Management response from
DoubletreeCrystal, manager

Thank you for your post on Trip Advisor. I am sorry you are upset with the booting of your vehicle. Those 5 spots are rented by Hertz Vehicle and contractually they can not be used by hotel guests. Your post does not mention the 3 signs that clearly say "Reserved - Hertz Rental Car Only" and the 2 signs that...

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4 of 5 stars
Bellingham, Washington
30 Oct 2009 | Trip type: Business
1
person found this review helpful

Outstanding location for transit into DC, and at a 1/3 of the price of being in city. It's located in Virginia, across the river from DC, but hotels can be incredibly expensive there, and the Doubletree is a full fledged bargain compared to the hotels in the nation's Capitol. It's also a very nice place to hang your hat for... more

Management response from
DoubletreeCrystal, Manager

Wow! What a review -- thank you for staying with us and I am so glad you enjoy it so much. Keep coming back because I am confident we will continue to exceed your expectations! Kevin B. Feldman kevin.feldman@hilton.com 703-416-3846

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4 of 5 stars
NJ
26 Oct 2009 | Trip type: Business, Couples
1
person found this review helpful

My husband and I recently stayed at the Doubletree Crystal City during our visit to DC for our college reunion. We were only in town for one night and intended to just crash for the evening in our room. There was so much going on it turned into a mini-vacation! We attended an evening comedy show and had a delicious... more

Management response from
DoubletreeCrystal, manager

I am so happy that your stay turned into such a memorable experience. That is exactly what we tell our employees. Guests may come here just for a stay over, but we have the opportunity to turn what would be a basic stay into a great experience. Please come back to make more memories! The Comedy Zone is an excellent...

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3 of 5 stars
Santa Monica, California
22 Oct 2009 | Trip type: Business, Solo travel
2
people found this review helpful

I wrote a review on this hotel many months ago, but I have since stayed there several more times and my opinion has changed. Since April of 2009, I have spent 22 nights in this hotel on 9 separate stays. It has been my home away from home. However, my enthusiasm for this place has declined over the past few... more

Management response from
DoubletreeCrystal, manager

Thank you for the post on the hotel. I am very happy you enjoy the gym. Our hotel fitness room is the largest of any hotel in the area and our guests love it! I do hope you will reconsider and return to the property. Your post indicates that you like the view rooms in the North Tower and I...

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Doubletree Crystal City @ National Airport Also Known As

  • Doubletree Hotel Arlington
  • Doubletree Crystal City National Airport
  • Doubletree Hotel Crystal City
Address: 300 Army/Navy Drive, Arlington, VA 22202-2891