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Crowne Plaza Washington National Airport


Hotel class 3.5 of 5
1480 Crystal Drive, Arlington, VA 22202
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Reviews you can trust

59% Recommend
3.5 of 5 stars 25 reviews
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By trip type
All (25)
[ Date ] [ Rating ]
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4 of 5 stars
Christchurch, New Zealand
10 Oct 2009 | Trip type: Couples

We stayed at this hotel as part of a Cosmos Bus Tour across the States. It was one of the nicest places we stayed at during our four week trip. The hotel staff were friendly friendly and helpful. They drove us down to the local shopping area and came picked us up, all for the cost of a small tip.... more

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1 of 5 stars
ottawa
30 Sep 2009 | Trip type: Business

Travelling with a colleague. We stayed in rooms seven floors apart. Both of us awakened in the night by skin irritation, itching, pain. Neither had any of this before trying to sleep in this hotel. Both of us independently reporting next day -- bed bug bites covering us ... face, hands, stomach. HORRIBLE. Will never stay here again. ALSO: restaurant... more

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3 of 5 stars
Dayton Ohio
22 Sep 2009 | Trip type: Business, Solo travel

Well, old furnishings, hard beds but they have a free breakfast. BTW they do not have smokings rooms so if you are smoke do not beleive their website. I have stayed in this hotel on a regular basis. It is ok for one or two nights but it is a business hotel. Don't expect to sleep past 7am as the... more

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3 of 5 stars
NJ
24 Aug 2009 | Trip type: Family

Had the poorest stay of any stay I have had at a Crowne Plaza. If driving, especially at night, beware of the narrow driveway and the inappropriately placed curbing and concrete blokc in the middle of the entrance road. Do not expect breakfast for all in your party. Eeven if they tell you this on the phone and at check... more

Management response from
ehager, Manager

Hello, bryanelliot – First of all, thank you very much for your feedback in your TripAdvisor review. We appreciate your visit to the hotel and for taking the time to submit a review. We take all reviews very seriously, as we look for every opportunity we can get to improve our service. Having said that, we sincerely apologize for any...

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4 of 5 stars
Pittsburgh, Pa.
21 Aug 2009 | Trip type: Family

Great location, overly accomodating staff, clean and priced right. Website photos actually look like the hotel. Our family will gladly return. more

Management response from
ehager, Manager

Hello, We would like to thank you so much for taking the time to post your review about our hotel, The Crowne Plaza National Airport, on TripAdvisor. The team here at the Crowne Plaza National Airport is thrilled that you were completely satisfied with your stay with us. We like to ensure that our guests receive all that they expect...

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5 of 5 stars
Birmingham, Michigan
5 Aug 2009 | Trip type: Family

Wonderful stay at the Crowne Plaze! The location was perfect for a visit to Washington DC. No car necessary. The metro entrance is at the far end of the Crystal City shops across the street. Very convenient and minutes to DC. We ate every breakfast and dinner in Crystal City. My kids loved the Cold Stone Creamery. Many many restaurants... more

Management response from
ehager, Manager

Hello, Hotelguest, We would like to thank you so much for taking the time to post your informative review about our hotel, The Crowne Plaza National Airport, on TripAdvisor. The team here at the Crowne Plaza National Airport is thrilled that you were completely satisfied with your stay with us. We are grateful that our wonderful location is able to...

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4 of 5 stars
Los Angeles, California
8 Feb 2009 | Trip type: Solo travel

I missed my return flight back to LA after the inauguration and I really didn't want to spend the night at Reagan airport. I checked myself into the Crowne Plaza due to its location and was quite surprised by the service. The shuttle bus picked me up from the airport promptly, I was greeted with two warm mini blueberry muffins... more

Management response from
ehager, Manager

Hello, Rmsquared- First of all, thank you very much for your feedback in your TripAdvisor review. We appreciate your visit to the hotel, even though you missed your flight, and for taking the time to submit a review, as we look for every opportunity we can to improve our service. Secondly, we are very glad you had a positive experience...

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2 of 5 stars
Richmond, VA
21 Nov 2008 | Trip type: Business, Solo travel

I just spent 5 nights at the CP in Crystal City attending a workshop. LIKES: Close location to Crystal City shops and restaurants. Just across the street from the VRE train station. One block from the DC Metro. Nice underground parking. Room service was fast and the entire staff were very professional and polite. DISLIKES: The heater in my room... more

Management response from
ehager, Manager

Hello, NBinRichmond - First and foremost, thank you very much for your feedback in your TripAdvisor review. We value your visit to the hotel and for taking the time to submit a review. We take all reviews very seriously, as we look for every opportunity we can get to improve our service. Having said that, we sincerely apologize for any...

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3 of 5 stars
Midlands
12 Oct 2008
0/1 found this review helpful

The Crowne Plaza is somewhere to stay. Quite accessible to the train line for Washington, but otherwise you must have a car. There is nothing to complain about as the hotel is exactly what one expects of a chain like this, but it is so out of the way for most things that you have to add substantial time to... more

Management response from
ehager, Manager

Dear Wanderingstarlet - Thank you for taking your time to post your feedback on the Crowne Plaza National Airport on TripAdvisor. Your feedback helps us improve our service and guest satisfaction. We apologize that you were not completely satisfied with our hotel and location. We take every opportunity to meet every guest’s needs. From years of shuttle service, we have...

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3 of 5 stars
Tennessee
28 Aug 2008 | Trip type: Friends getaway

Just returned from four nights in DC, what a wonderful trip. We stayed at the Crowne Plaza Washington National Airport, mostly due to its location. This hotel is in the middle of Crystal City, a very nice, clean area, with good shopping and restaurants. Also, this hotel is only a block from the Metro, which is convenient for traveling to... more

Management response from
ehager, Manager

Dear Deepseajunkie, Thank you so much for taking the time to post your review about our hotel on TripAdvisor. We are thrilled that you had a great experience on your recent visit to the Crowne Plaza National Airport and hope that you will be back in the future so that you, as the guest, can receive all that you expect...

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Location: Arlington, VA
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Crowne Plaza Washington National Airport Also Known As

  • Crowne Plaza Arlington
  • Crowne Plaza Hotel Arlington
Address: 1480 Crystal Drive, Arlington, VA 22202