I got to this hotel from Union Stattion, the main D.C. train station, via the metro and the Hyatt's shuttle bus. As a front desk person described, you pick up the metro in Union Station and with one connection you get off at the Crystal City metro stop. As there is no marked stop for the Hyatt shuttle bus, this... More

The hotel is very convenient to National Airport and has good conference facilities. I have rated the cleanliness only very good as in the public rest rooms toilets were leaking and there seemed to be a dearth of toilet paper! I will never understand why Internet access is not free in all the rooms. It is free in the lobby... More

I recently just had my stay here and all i can say is that the rooms are extremely dirty. The shower is dirty, the toilet is gross, the sheets are awful. This hotel really needs service especially the bathroom

Stayed three nights for a conference, had excellent personalized service, great food and a very nice selection of wines in the hotel. While the room was very comfortable, more a business suite, it was inviting and home like. The prices on the menus throughout the hotel were slightly high, but that's just how DC is for food in my experience.... More

The Hyatt is decently located in Crystal City and maybe 3/4 mile from the Metro. There is a shuttle that operates throughout the day to take people to and from which is a huge plus. There's also a regular shuttle to/from DCA. You can tell the hotel is older, but there are updates throughout. I had a standard room on... More

Great venue! Food, Service and facility were excellent and conducive to the Conference. All of the employees that I interacted with were friendly, cordial and professional. A great location to experience Washington, DC and the rich history of Mt. Vernon.

I would just like to thank Solomon from guest services who made my stay so special by going the extra mile. He's friendly and caring and such an amazing ambassador for this hotel, truly a great person.

We stayed in a room with a King sized bed. There was a comfortable couch in the room. I found the bed comfortable and the room was quiet. The bathroom was the only negative about the room. It was aesthetically pleasing but not very functional. There was only a shower and the bathroom was poorly lit. Oddly there was no... More

This hotel greatly added to our enjoyment of a recent visit to Washington, D.C. Hotel staff were extremely helpful and accommodating. There were many extras available for guests to borrow including spa robes, slippers, flat irons, etc. Booking through Hotwire allowed us to get a good rate for this higher end hotel. Very convenient to Metro, shops and decent restaurants.... More