I had only stayed at one Ritz before (Hong Kong) and I have to say that the Hong Kong one far exceeded this one. I felt like I was staying at a nice Hyatt or something. Our room was hot because of the way it seemed the air conditioning was designed to shoot against the wall instead of out into... more

This place has exceptional service and they try very hard to please. The rooms are not large but adequate, very clean, and well equipped. The front desk had to redo our keys 3 times but they were apologetic and prompt. Fyve, the restaurant is good but pricey (not suprisingly so). Dinner was so-so and frankly disappointing on thursday night. Lunch... more

Have stayed at several Ritz-Carlton location, and this is not my favorite. I was only there for one night. When I checked in, my driver could not even get me to the fron door because of a hugh Military event. Once I got to my room, their was a hugh spot on the carpet that was black and wet. It... more

The Metro stop is right outside. there are restaurants and supermarkets not to mention the mall in very close proximity. I will come back more

Like other Ritz-Carlton properties, this is an exceptional hotel. The amenities, staff, and service are first rate. That said, I gave less than the highest score for "Value" because wireless Internet service is $9.95 per day. In a world in which budget hotels, Starbucks, and many municipalities provide free wifi, such a charge is both petty and inconsistent with the... more

Excellent hotel and we were espescially happy with the great rate we received, making this hotel a great value. Maybe it's not as luxurious as some Ritz-Carlton hotels but it's pretty close. In terms of location, even though we weren't in downtown D.C., the location is very convenient. We wanted to see the museums so the metro station is right... more

This is the second time I've stayed at the Ritz when on travel to DC for work. I like the Ritz because it is so close to the Metro and Mall. The beds are comfortable and the rooms very clean. The only downside is that the room internet is not free. I have always been treated well at the Ritz.... more

very nice hotel. clean, nice room, really wonderful bed, great shower. Staff was wonderful, always going out of their way to serve. If you asked where something was, they stopped what they were doing and showed you. One time, I asked where I could buy stamps, and the gentleman behind the front desk took a stamp from his wallet and... more

This past February I was doing a five week stint working in DC, also went back in April. A friend provided me with a big list of places to stay and the Ritz in Pentagon City was on it, needless to say I couldn't get in the hotel because I need a government rate and this hotel must only offer... more