We never stayed at this hotel by choice. I could not get over how the lady at the front desk YELLED at us because we complained about a noise in the room. One person in our room could not sleep and mentioned this to the lady at the front desk. As a person who works in the hospitality industry..., I... more

The Inn misrepresented its location. Although there is a partial waterview it is across a very busy highway, in the distance and is filled with mud. The room was comfortable, the breakfast fine but the main disappointment was in the way the individual was treated both during the check-in process and checking out as well. It is quite a distance... more

They have a 48 hour cancellation policy. When we were 72 hours from the end of our stay and wanted to cut it short one day, it took 30 minutes of cajolling to get them to cancel without charging for the last day. Keep in mind this policy is not anywhere on their webpage, and is only available as a... more

Stephanie the owner is soley interested in selling their rooms and has no interest in customer service. more

I reserved a block of rooms for my wedding party for last week / weekend. I called June 11th to cancel the rooms I did not need, per the hotel policy to cancel any rooms 30 days prior to the arrival date. On my wedding day, my maid of honor tried to extend their stay by a day. Ms Kim,... more

I researched a little get away for my family for Labor day weekend last year. I decided that despite the negative reviews on here, I'd give this place a shot because it was conveniently located between Anacortes, Deception Pass, and Oak Harbor, and it had a pool (big one for my family). Not only was Stephanie helpful and nice, but... more

I've stayed here a few times, and had decent rooms, but if I see this woman again, I will turn around and walk out. I was going back to my room, I some folks were trying to get some restaurant info about a place they had heard of, but didn't know the name of, and Ms Kim, and some guy... more

I can say, as someone who has extensively travelled the US, Europe and Central America, that this is one of the worst places I've ever stayed. The room was nice, albeit NOT worth the $200 price tag. At the front desk was Stephanie Kim, who is so extremely RUDE, that it is almost laughable. She actually screamed at me, and... more

I walked in and never staid , but was charged. The most unprofessionial experiance ever! more