Okura Act city hotel is the tallest building in Hamamatsu guaranteeing all guest great views of the city.The rooms are also nice and big, something not common in Japan. Being right next to Hamamatsu station makes it very convenient as all kinds of shops like BIC camera, may one and Entetsu are all within walking distance. Service from all staff... More

Excellent hotel and staff very good, location very close to railway stattion and shopping malls. We had breakfast in the restaurant, excellent food. The rooms are fairly reasonably sized and basic, good bed. The bathroom is reasonably sized with good shower, there provide Sheseido body bath & shampoo. FREE WIFI at lobby.

In Hamamatsu, there is a fair bit of hotel choice. The Okura is a great name in Japan hotels, and they certainly charge for the priviledge. The Okura is very conveniently located right next to Hamamatsu JR Station, including the Shinkansen (note: only the Hikari and the Kodoma Shinkansens stop there, the Nozomi super- express passes it by.) If it's... More

Just few minutes walking to train station, restaurant and shopping. I got 39 floors which over view to city. Staff and and room are nice except Internet in the room charge and often disconnect. Free at lobby.

While on trip to Hamamatsu I never think of staying in another hotel because you will find everything what you want in this place. Well appointed rooms with view of the city and coastline. Very near to railway stattion and shoping malls. Four restaurants serving the food of your choice. Friendly staff.

So, you're a tourist with a JR Pass going the distance between Tokyo and Osaka/Kyoto. You're on your way from Tokyo around noon, and you're thinking of stopping over in Nagoya for the night. I would recommend that you get off the train 40 minutes early, check out the Hamamatsu musical instrument museum and the excellent chuubu eats, and stay... More

The hotel is built adjacent to both the JR station and the conference center (ACT). Considering it is off the regular tourist routes, I was surprised to meet so many English speaking staff at the hotel. The front desk staff were completely adequate, while other departments were a bit weak, but everyone tried their best. The room I had (3214)... More

This was probably my 5th time at this hotel in Hamamatsu. They are consistent each time. I would not rate this as the best hotel I have stayed in, but surely the best hotel in Hamamatsu. Overall, the rooms are very clean. The breakfast, food etch is really good. Best part about the hotel is that you are right next... More

Very good experience. Average service, but the room is good and has an incredible view. The restaurant at the top is also very good.