This is a lovely, well maintained property. The property was clean but as a result of open doors and open spaces and a location in the Amazon, there were constant insects throughout the property, the dining rooms and the guest room. The restaurants were both poor. The first floor restaurant lacked air conditioning. The service was terrible in both restaurants.... More

We stayed here one night after a cruise. While it seemed clean enough when we checked in, the hallway carpets were terribly stained. Additionally the floor tiles in the bathroom were stained as well. The hair dryer was missing. We desperately needed to eat so they told us the buffet was still open. This buffet cost approximately $20/person and was... More

A friend and i stayed at the Park Suites hotel in Manaus for 2 nights in January from the 14th to the 16th. For the full duration of our stay our room was not serviced. In addition to this our toilet was not working properly and we reported both problems numerous times to the front desk to no avail. The... More

Wonderful hotel next door to the much older Tropical. Rooms command great views of the Amazon River. Good food, service, and location. More

It is impossible to imagine a worst kept hotel. The bathrooms full of mold. The carpet stained in the halls, ants, etc. And the worst is that they do not care tto improve. They even forgot to do the rooms twice during our stay, Even the manager does not care to make things right. It is unbeleivable. We were a... More

Let's start positive: this hotel has a wonderful pool overlooking the Amazone. We loved swimming and watching the sunset. The room was big, good bathroom, bed was good. OK, now the downside. Service was very unstable. We had one excellent experience with the front-desk staff, but at the poolbar and the lobbycafe the service was horrible. Most of the time... More

this hotel is all bark and no bite. decent pool but a free fall after you leave this area. title floors in an empty room with little furniture minus a rock hard bed, dodgy wifi signal, below average restaurant, worst ac ever. we had to bring in fans to keep cool and this wasnt even during their summer season. worst... More

Manaus is a city with few good hotels options. The city is very hot and wet, as is nearby the rain forest. The hotel is decent, with gentle staff and big rooms with air conditioner. The restaurant is not very good, but breakfast is OK. The view is splendid, in front of Rio Negro, but you have to ask for... More

We arrived a midnight having booked through hotelclub.net, the receptionist was not convinced we had prepaid and had to waste time argueing till she double checked. Also the layout of the room was pathetic, had it been in uk it would have not passed health and safety standards. More