I have stayed in a lot of 5-star hotels and hostels all over the world and this is the WORST PLACE I HAVE STAYED IN MY LIFE. We saw this hotel via tripadvisor and it seemed perfect. The reviews were all good so we booked a loft with this hotel. We chose this hotel because we wanted a 5-star service.... More

We stayed in this hotel for one week and found it delightful. The weather was great and Geribá beach was an ideal place to visit given size and crystal-clear waters. I was taken aback by the staff and their willingness to help solve any problem; they were also very helpful when advising on the different activities that were available. Absolutely... More

The service was great and this made our stay even more pleasant. Our bedroom was very light and clean (it was cleaned every day). It's perfect for a family as there is plenty to do for children. We enjoyed visiting lots of new places with our guide.

From the outside, the hotel looks as lovely as it appears in photos online. The interiors of the room, however, are extremely minimal, and uncomfortable. The breakfast was average to below average, at best, and the hotel was fly and rat infested. On my way to breakfast, I saw one of the hotel workers carrying a huge dead rat from... More

My family of 4 (two adults and two kids) stayed at the Serena for 2 nights over the Easter weekend (we wanted to stay 3). We stayed in the suite (room 304) and thought the room was clean, but the smell from the toilet was overwhelming. When we talked to the staff, they informed us that Buzios has problem with... More

Superb Hotel and Staff at the Serena Buzios. I had a fantastic stay at the hotel from 17th-22nd Feb 2013. I stayed at a couple of other places in Buzios but I was very pleased to be able to return to the Serena on 25th Feb and received a very warm welcome when I arrived. The hotel and staff were... More

hotel Serena for relaxing a few days, the location is very quiet in the middle of the nature services that take you to the city, the rooms are beatiful and very comfortable high illumination. Breakfast included with all varietys. Good location and very helpful staff

My friend and I recently spent 7 nights at Pousada Serena rh and had the most amazing time! Everything about the Pousada was perfect: the rooms are fresh, simple and modern; the pool bar area is perfect with great sunbeds etc, chill-out music, drinks and food; delicious breakfast; and the most helpful and welcoming staff you could ask for. Without... More

Hotel Serena is a gorgeous hotel in Buzios. It is located in one of the best beaches in buzio and excellent service. the crew are courtious, very respectful with knowledge of all the place to visit. t is modern, clean, and relaxing with a good price. The cost-benefit is very nice