My partner and I are at the end of a 8 month trip and Rio was our last stop before heading home. I reserved us a room at the Copacabana Beach House for 2 nights, when we arrived in Rio we were an hour late as our plane had been delayed and when we arrived at the hostel they had just given our room to another guest!! After some wait then found us a room, which was very small, damp and the sheets didn't fit on the bed, i can only assume this was a staff room as obviously not been cleaned properly.
The next day we asked the manager if the room could be cleaned and went out, when we returned we were told off by the manager for getting water on the tiled bathroom floor and if it happened again we would pay for damage, we were quite stunned to be spoken to in that way as a paying guest, obviously our view of what a bathroom is for is different to his!! We also wanted to make a call home by using a phone card and he wouldn't accomodate us by letting us use the hostel phone, in my opinion... more