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Pestana Natal


Pestana Natal
Hotel class 3 of 5
Av Senador Dinarte de Mariz 5525 | Via Costeira, Natal 59090, Brazil
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Traveller Reviews

78% Recommend
3.5 of 5 stars 14 reviews
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All (14)
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[ Date ] [ Rating ]
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4 of 5 stars
Lisbon, Portugal
8 Jun 2009 | Trip type: Business

I've stayed in the Hotel for 6 nights during Decembro 2008. the propose of the trip was a company meeting. The hotel is very well located, near the Natal centre, near the restaurants in Via costeira and the disco's & clubs of Ponta Negra. The room service worked extremely well, and every need i had was totally satisfied. The rooms... more

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4 of 5 stars
Lisbon, Portugal
31 Mar 2009 | Trip type: Couples

If you want to a vacances near the city but with the flavour of a beach resort go to Pestana: 1. Friendly staff 2. Excellent location 3. Interesting beach (with sand all day) with hot water Be carefull with the location of your room: if you stay close to the nort end of the building you could be surprised with... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer, Thank you for choosing the Pestana Natal Beach Resort during your visit to Natal. As you may know, so few people take the time to write a review when they are satisfied with a product. Your comments are vital for us to continue improving our accommodations. Except for the noisy generator, for which we apologize, we are happy...

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1 of 5 stars
Rio
28 Mar 2009 | Trip type: Family

This hotel was highly recomended by my travel agency and I decided to celebrate my birthday there with my 7 years old son and my mother. On the second day of staying my mother and I presented diarrhea, nausea and vomiting. On the third day my son presented the same symptoms and we had to drive him to the hospital.... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer Thank you for taking the time to share your views about the Pestana Natal Beach Resort, regarding your recent stay with us. We do appreciate hearing from our customers, as their comments are vital for us to continue improving our accommodations. We regret, however, some unusual incidents occurred during your visit; the problems that you mentioned have been...

Great Hotel
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5 of 5 stars
Cheshire, England
3 Jan 2009 | Trip type: Couples

We stayed here for a week in Nov 2008. All rooms overlook the sea, with lovely views. Hotel room was big & very clean with a lovely bathroom & great shower. Breakfast was huge buffet, with plenty of choice, with chef cooking eggs to order. Pool bar was fantastic & although the bar staff struggled a bit with English we... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer, Thank you for choosing the Pestana Natal Beach Resort during your visit to the Northeast of Brazil. Your comments about our facilities and services are very important and are being forwarded to our main office. Thank you for sharing your views with other travelers. We regret however, that the entertainment team during breakfast seemed to bore you a...

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4 of 5 stars
Lisbon, Portugal
18 Sep 2008 | Trip type: Family
1/1 found this review helpful

Back in 2003, I travelled to Brazil and after being a few days in Pipa I went to Natal were I stayed at Pestana Natal Hotel. When I arrived I noticed the very modern design of the hotel, very european style. After checking-in I went to my room which was big, spacious, with a view to the beach/pool. The bathroom... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer, Thank you for choosing the Pestana Natal Beach Resort. We are please to know through your kind letter that in general you enjoyed your quick stay with us. We hope to welcome you again, if you happen to come to the Northeast of Brazil one of these days. Sincerely Yours, The Management

Loved It
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5 of 5 stars
Cascais-PT
6 Aug 2008 | Trip type: Couples
1/1 found this review helpful

It’s a great hotel, located just on top of the beach with direct access. You can leave the enormous pool directly to the beach. The staff is very kind and helpful. All rooms are sea view and with allot of space. The entire hotel is clean and organized. The garden areas are great and beautiful. I stayed there twice and... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer, Thank you for choosing the Pestana Natal Beach Resort and for sharing with other travelers your opinion about our facilities and services. We are glad to know through your kind letter, that in general you enjoyed your quick stay with us. For sure your comments will help other people looking for nice accommodation to stay, when visiting the...

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5 of 5 stars
bushey, watford
29 Mar 2008
1/1 found this review helpful

PESTANA BEACH, NATAL Staff Excellent without exception, eager to please, genuine, willing to speak in English and all receive lessons weekly - even the waiters. A very happy group, all speak very fondly of Victor Salas the Gen. Manager and truly love their jobs. Not one negative experience!! Reception Best team I have ever seen in any hotel in the... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer, Thank you for choosing the Pestana Natal Beach Resort. We are please to know through your kind letter, that in general you liked our services very much. Certainly, your specific comments about our facilities, will help other travelers looking for good places to stay. We wish to emphasize that the quality of services given to our customers is...

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5 of 5 stars
uk
21 Jan 2008 | Trip type: Couples
3/3 found this review helpful

We stopped here for 2 weeks in December after spending 1 night at a lesser hotel in Ponta Negra.We are familiar with Pestana group from our stays with them in Europe and this property did not disapoint. The hotel is actually 5 star , though some brochures do not explain it that way.All the staff are polite and accomodating.The propery... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer, Thank you for your comments about our facilities and services. We are please to know through your kind letter that you enjoyed your quick stay with us. We hope to be able to welcome you again not in the distant future. Sincerely Yours, The Management

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3 of 5 stars
Lisbon
6 Nov 2007 | Trip type: Couples
5/5 found this review helpful

I just came back from a week in Natal. I am an adept of the caribeans so this was my first adventure in Brazil. The hotel is very good, there are only three five star hotels in Natal. This one is in via costeira, where there are only hotels. The city is 10 km away and the nearest beach with... more

Management response from
pestana, MANAGEMENT ASSISTANT

Dear Customer, Thank you for choosing the Pestana Natal Beach Resort. We regret, however, that some of our services did not reach your expectation, specially the lack of Brazilian attractions inside our hotel. The city of Natal is known as a very quite place and in general, people come here to rest and to take advantage of the nature. Thank...

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2 of 5 stars
Almada, Portugal
17 May 2007 | Trip type: Couples
8/10 found this review helpful

The location of the hotel is great. Just in front/above the beach. The room is a normal room and the entire hotel is average. In is classification the claimed 5* but they deserve a 3*. The breakfast is good, but not any astonished. It’s a little more than normal. The serviced is very slow, and I say very is Very!!!... more

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Pestana Natal Address

Av Senador Dinarte de Mariz 5525 | Via Costeira, Natal 59090, Brazil