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Sheraton Porto Alegre Hotel Reviews, Brazil

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Sheraton Porto Alegre Hotel

4.0 of 5
Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
Hotel amenities
Sheraton Porto Alegre Hotel
33 traveller photos
Ranked #10 of 63 hotels in Porto Alegre
4.0 of 5 stars 120 Reviews
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120 reviews from our community

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Traveller rating
    29
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    4
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Stirling, United Kingdom
Top Contributor
74 reviews 74 reviews
16 hotel reviews
Reviews in 39 cities Reviews in 39 cities
30 helpful votes 30 helpful votes
“Really Poor - Supposed to be the best Porto Alegre has - I hope not!”
1 of 5 stars Reviewed 19 May 2013 NEW

My experience with the Sheraton Porto Alegre started when I was looking for a network cable. There wasn't one, but what I did find in the bedside drawer was a pile of discarded condom wrappers in (what I really hope was) a pool of gel. Yeuch!!! The room was ok if a bit noisy but the whole place really needs... More

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See 3 more reviews by NeilAitkenhead for Porto Alegre
Montreal
Top Contributor
100 reviews 100 reviews
33 hotel reviews
Reviews in 47 cities Reviews in 47 cities
44 helpful votes 44 helpful votes
“Hardwood floors a great idea!”
4 of 5 stars Reviewed 7 May 2013

As a very frequent traveler, I try to seek the comforts of "home" in my hotel. This Sheraton has several noteworthy plusses. The rooms are clean ++++. My room must have been renovated. Most notably, there are hardwood floors- no dirty dusty carpets. My instinct when in a carpeted hotel room is to walk around in socks. The hardwood floors... More

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Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
17 May 2013

Dear Guest, First of all we would like to thank you for your loyalty to our brand, specially Sheraton Porto Alegre. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel The 15th and 19th floor , were recently renovated... More

Saskatoon, Canada
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Facilities and Location”
4 of 5 stars Reviewed 5 May 2013 via mobile

The hotel is very well located, the streets nearby are definitely filled with options for food and entrentainment. The hotel itself is nice, well maintained with friendlystaff. They need to do a little upgrading which it might just happen soon. Otherwise, highly recommend staying here for business.

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Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
6 May 2013

Dear Guest, Dear Guest, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. We are very pleased to announce you that we... More

Halifax, Canada
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
25 helpful votes 25 helpful votes
“Good, but some problems”
3 of 5 stars Reviewed 2 May 2013

We had booked a standard room, but at check-in, we were asked if we would like to upgrade to a Club floor room for an extra 150 reals a night. We agreed, but the room we were given smelled very strongly of solvent of some kind, perhaps paint. When we asked to be moved, we were told there were no... More

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Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
6 May 2013

Dear Guest, First of all we would like to thank you for your loyalty to our brand, specially Sheraton Porto Alegre. We are very pleased to announce you that at the beginning of May 2013, we started the renovation of corridors and rooms of Sheraton Porto Alegre Hotel in order to give our Guests the service and structure according to... More

Geneva
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Good Hotel, but showing its age...”
4 of 5 stars Reviewed 10 April 2013

I know this hotel since its opening. It was excellent when it opened, but after years of heavy use and poor upkeep it is starting to look its age... PLUSES: Fantastic Brazilian buffet breakfasts!!! One of the best i have ever seen bar copacabana palace, in brazil. Gym is fine and pool is fine. People in the hotel are super... More

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Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
14 April 2013

Dear Guest, First of all we would like to thank you for your loyalty to our brand, specially Sheraton Porto ALegre. We are very pleased to announce you that at the beginning of May 2013, we´ll start the renovation of corridors and rooms of Sheraton Porto ALegre Hotel in order to give to our Guests the service and structure according... More

Atlanta
Top Contributor
182 reviews 182 reviews
41 hotel reviews
Reviews in 69 cities Reviews in 69 cities
67 helpful votes 67 helpful votes
“Very Good City Center Hotel”
4 of 5 stars Reviewed 6 April 2013

This is an excellent city center full service hotel that sites right next to a very nice shopping mall.The surrounding area is very nice with small cafes. The staff is very good. Breakfast is very nice.

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Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
14 April 2013

Dear Guest, Dear Guest, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely. Solange Minassian More

Madison, Wisconsin
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Beautiful rooms!”
5 of 5 stars Reviewed 1 April 2013

I stayed here just one night but would come back for sure. I had been traveling for almost 48 hours to get to Porto Alegre so when I arrived I was soooo tired. The staff was friendly and welcoming. The bellman brought my luggage up and put my suitcase on its stand. The room was quite large and had a... More

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Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
14 April 2013

Dear Guest, Dear Guest, First of all we would like to thank you for your comments of Sheraton Porto Alegre Hotel. Our team was very motivated with your comments and compliments regarding the quality of our services, and we hope we can continue deserving your loyalty and presence in our Hotel. Sincerely. Solange Minassian More

San Jose, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good location”
4 of 5 stars Reviewed 29 March 2013

Hotel is in a good location, lots to do around the hotel, places to eat and hang out. Good internet connectivity through out the hotel. Lounge is nice, good service, clean. fitness center is good, nothing to special

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Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
31 March 2013

Dear Guest, Thank you for your comments. Our staff feels always motivate and grateful when our guests recognize their efforts to make the stay of our guests as pleasant as possible. We wish we can host you again in Porto Alegre at Sheraton Porto Alegre Hotel. Sincerely, Solange Minassian More

Houston, Texas
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Excellent staying.”
4 of 5 stars Reviewed 26 March 2013

I spend part of my honeymoon at this hotel in a suite and it was a great experience. The hotel staffed prepared the room with chocolate fruits and champagne for the occasion, without any extra. The view to the city and park is nice and parking is much easier due to the mall building, which is annex. The accomodation was... More

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Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
31 March 2013

Dear Guests, Thank you very much for your comments! We wish we can host you every year to celebrate your wedding anniversary! Your comments motivate our staff to always improve our perfomance with the guests! Please feel free to contact us in your next stay and will be our pleasure to make your stay as pleasant as possible. Sincerely, Solange... More

Barrington, IL
Top Contributor
59 reviews 59 reviews
56 hotel reviews
Reviews in 46 cities Reviews in 46 cities
68 helpful votes 68 helpful votes
“Best Location in Porto Alegre”
4 of 5 stars Reviewed 16 March 2013

I love the location of this hotel. It's in a nice neighborhood with plenty of restaurants, shops and bars. It's also connected to a very nice mall. I've stayed here a few times. The newly renovated rooms are nice. The ones that haven't been renovated are ok. Some rooms have nice views of Porto Alegre. In general, every room I've... More

Was this review helpful? Yes 1
Solange M, General Manager at Sheraton Porto Alegre Hotel, responded to this review
31 March 2013

Dear Guest, First of all we would lke to thank you for choosing Sheraton Porto Alegre Hotel as an extension of your home in Brazil. Your comments are very useful and important to our team. Certainly we´ll share and evaluate them in order to improve the items you mentionned we should take care and give more attention to make your... More

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Additional Information about Sheraton Porto Alegre Hotel

Also Known As:
Sheraton Porto Alegre
Porto Alegre Sheraton
Sheraton Porto Alegre Hotel Brazil
Address: Rua Olavo Barreto Viana 18 | Moinhos de Vento, Porto Alegre, State of Rio Grande do Sul 90570-010, Brazil
Region: Brazil > State of Rio Grande do Sul > Porto Alegre
Amenities:
Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotels in Porto Alegre
Price Range: ££
Hotel Class:4 star (4*)
Reservation Options:
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Sheraton Porto Alegre Hotel
Rua Olavo Barreto Viana 18 Moinhos de Vento
Porto Alegre, State of Rio Grande do Sul 90570-010
Brazil
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