Firstly the check in and check out service was terrible!!! When I checked in the girl from the Ibis hotel was at the front desk as all Mecure staff were out. She failed to acknowledge my online booking via the Accor website and did not know how to use the system at all. Furthermore she gave us a back room.... More

This hotel is in a great spot oposite parkland with a view over the sea and the famous bridge. Short walk to the beach if someone tells you the path to take. It could be great but is clearly slack on maintainence such as a couple of boarded windows that had clearly been there some time. Nice room , was... More

Good hotel with a view of "Parque da Luz" and "Hercílio Luz" bridge. The appartment has a small kitchen, a living room, bathroom with shower and, a small office desk and a bedroom. In the center of island, is far from North, East and South Beaches (you need a car to get there), but near good restaurants and shopping places.... More

Lack in the wc daily cleaning. Close to business and shopping ammenities. Offers free wi-fi. Fit for short business trip although the breakfeast it's a bit expensive. Nice view of the inside bay. More

Just a clean and quiet place for business trip or vacation stay to enjoy the city and the beachs in the island. Located in midtown, nearby a big shopping mall, restaurants, some nightclubs, car rentals, bus station and commercial centers. Weak restaurant service in the hotel, no wireless internet in the room (only cable) and a broken mattress (I was... More

The hotel had availability to respond my request for late check out, but not respected tris right I have, because I'm a gold member of Accor's Club. And there were rooms available. Regrettable! More

I used to trust Accor. NOT ANYMORE. This hotel lacks staff, rooms are old and unkept, service is terrible. Always check hotel rates at trip advisor, so you wont be surprised as i was. More