We stayed there a 8 nights in June 2007.
Upon check out day we noticed things were missing from the room (small presents boxes which we bought for family members). It was sunday and we had to take a flight within some hours. The helpful guy at the reception called management who was not at the lcation on a sunday. The feedback given was that we should file a complaint and they would call us back on Monday. We are still waiting for the call back. We had of course the option to go tro the local police sattion and file a report 2-3 hours before our departure flight.
So, all in all, unacceptable having things stolen from the room
by the personnel and the level of customer service from management was just pathetic. Better to avoid this hotel.
more