Although this hotel is ina superb location in Sao Paulo, as soon as you enter the lobby you will notice that it is almost a trave in time - you are back in the sixties or seventies. Sofas at the lobby are so old, that some are even rotten, torn. Convention rooms are not accessible by the elevator, so you... More

Although the exterior and the hotel reception look like 3rd world hotel, the room that I got was pretty good, considering previous evaluations. My recommendation is that you keep your eyes closed in the hotel lobby. Need improvements!

Well where shall i start:... 1. Took me 40 minutes to check in 2. Hotel is directly at a big Avenue, very noisy and I was on the 22nd floor. The windows very old like the entire hotel. 3. Elevator takes very long and stopped 2 times while going up without pressing a button. 4. Hotel floors smells the whole... More

Funny that at the lobby a sign states "Lorena Hotel, the best option to stay in São Paulo". This is the ultimate joke. Management tries to keep it clean which in the end is the only remarkable thing on this hotel. Other than that the whole structure needs a deep and strong upgrade. Everything is old, elevator, lighting and when... More

This hotel has a nice aspect, seems to be great, with awesome service. But it's not true... I was on SP for business, and i didn't book a hotel...tremendous mistake. It was hard to find some room, many hotels were at full capacity. But Lorena saved me... The room (called by staff "studio") is clean, neat and..small. The bathroom is... More

I have chosen this hotel because of its reasonable price and proximity to the convention center where our congress would be held. My wife was accompanying me and we liked the room we have given on 25th floor. The region could be considered safe and also close to one of the main shopping street, walking distance to subway. The first... More

Stayed here for business, had a room (2509) on top floor. A large room, and was pretty clean if not too well maintained. Front desk staff were very helpful in my experience, but according to others their helpfulness was spotty. Room service meals were pretty awful, housekeeping was erratic, but I had the sense the hotel really did want to... More

As someone else said, difficult to know where to start with. Well, maybe not. The most annoying issue is the constant smell of barbecue coming from a large restaurant "rodizio" barbecue house next door. But the building needs renovation, the room is small, front looking rooms are very noisy (horrible sound insulation), no free wifi, bed linen that look like... More

I do not recomend this hotel for so many reasons I don't know where to start from. We've stayed at Lorena's during a month, because it was close to an important hospital at sao paulo where me and my fiance where having a felowship in september 2010, so i think i would be a good reviewer. Actually, the location was... More