I stayed here for 1 night on a Business trip It takes 1 hour to travel by taxi from Sophia airport to Borovets Borovets is a very small place, everything is within walking distance, all hotels, shops and ski area. The hotel is not siuited to people that cannot do steps as there are steps to go up to the... More

This is a clean hotel with friendly staff. Food is good and plenty of it. Located 3 minute walk from main resort area. Strongly recommend it, is definitely the best hotel in the resort. Ski area is also about a minute walk. Rooms very spacious and classy but a little too warm.

I have to start by saying that I agree with a previous reviewer in that if I had relied on some of the published reviews to help me make a decision on whether to stay here then I may not have done. However, I am extremely glad that I did decide to try the Winter Palace as it it really... More

Firstly I just wanted to say don't be put off by the poor/terrible reviews of this hotel. I almost was and I'm very glad I decided to see for myself! I will also say don't arrive here expecting an English 5* hotel. Stay in England if that's what you want- this is bulgaria with its different food, culture, people. I... More

We stayed in Feb for 5 nights a family of 4 and we had a great time. Rooms are large (the family suite which has a bed room and a large living room with 2 additional beds). The staff of the hotel were very very friendly, starting from the reception people, the restaurant staff (they prepared a cake for my... More

It is a real palace and amazing place. The stuff were very nice and welcoming, the indoor swimming pool was a bit cold for me although it said 28.5 deg. Amazing spa which sauna is included. Location of the hotel is good, not at the center but walking distance to the main street. We had a free wifi in the... More

Pro's * Price deal we got was less than Hotel Lion. * Huge Room * Nice Spa * Good Location (Close to a lift, you will however have to take a black one if you wan't to drop closer to the Hotel). Con's * staff seems to smoke outside but leave some backdoors open, so you can smell the smoke... More

We have just returned from a weeks skiing in Borovets and were really impressed by this hotel. It may not be 5 star by UK standards but is easily the best hotel in Borovets. The public areas are beautiful and clean, the decor really impressive, the food is great and the bar reasonably cheap compared to the bars by the... More

Rooms are lacking very common facilities - no in room hangers for clothes, small wardrobe, no place for coverlid, poor cooling air conditioning in the summer. The maintenance have missed lots of places to mend. There are no enough signs to guide you what is where in the hotel. Could be really much better if they put more effort in... More