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Hotel Yastrebets Wellness & Spa

4.0 of 5
Borovets Ski Resort, Borovets 2010, Bulgaria
Hotel amenities
Hotel Yastrebets Wellness & Spa
Ranked #13 of 28 hotels in Borovets
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31 reviews from our community

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Traveller rating
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    11
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    2
    2
Date Rating
Nicosia, Cyprus
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 March 2013

Had the chance to spend a seven day ski holiday in Borovets and stay at the Yastrebets hotel again. Stayed at the Finnish villas with three children and a friend. Despite the weather not being great we enjoyed our vacation and the hotel's quality had a lot to do with it. The staff was very friendly and efficient with some... More

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Yastrebets, Guest Relations Manager at Hotel Yastrebets Wellness & Spa, responded to this review
11 March 2013

Dear Guest, Many thanks for sharing your experience! We are very happy to hear that you enjoyed your stay and liked the facilities and services provided. Hope to welcome you soon again in our hotel for your next memorable holiday! More

Bucharest
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 22 February 2013

We spent a week at Yastrebets with three older children in a Finnish Chalet. We really liked the Chalet, it provided a lot of freedom for our children and was a perfect place for a noisy family of five. The buffet breakfast was fine. We enjoyed our meals in the restaurant, even if they had problems timing them so that... More

Was this review helpful? Yes 1
Yastrebets, Guest Relations Manager at Hotel Yastrebets Wellness & Spa, responded to this review
4 March 2013

Dear Guest, Thank you very much for sharing your experience! We are happy to hear that you enjoyed your stay in the Finnish chalet and that you plan to be our guests in the future again. In the same time, we are very sorry to hear about your bad experience with the ski school. Ricky ski school is not part... More

Bucharest, Bucuresti, Romania
1 review
1 of 5 stars Reviewed 5 January 2013

This was the welcome from the restaurant people, we mentioned we stay in Borovets Hills(5 stars) so they said no way we can eat in their restaurant! Needless to mention it was empty.... If this is the bulgarian service level no wonder you are not getting ahead.

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Yastrebets, Guest Relations Manager at Hotel Yastrebets Wellness & Spa, responded to this review
10 January 2013

Dear Mr. Serban, Thank you for your feedback. Unfortunately, there was some kind of misunderstanding and we are very sorry to hear that you left with wrong impressions. In the first days of January, our hotel, including the restaurant were fully booked. This is the only reason we could not offer you a table. We hope to welcome you in... More

Plovdiv, Bulgaria
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 5 November 2012

A combination of good hotel and fine restaurant is very rare lately. Add the surrounding forest park, ski pistes, biking facilities and spa and you have it complete. Everything I tasted in the restaurant was delicious, especially the tagliatelle with meet balls. Mind you I am in these business, too. Definitely recommended!

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Yastrebets, Guest Relations Manager at Hotel Yastrebets Wellness & Spa, responded to this review
10 November 2012

Dear Guest, Thank you very much for your feedback! We highly appreciate all your comments and are very happy to hear that you have enjoyed your stay in our hotel! Hope to welcome you soon again! More

London, United Kingdom
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 8 October 2012

We stayed at Yastrebets for 3 nights as a mini-honeymoon and we couldn't have picked a nicer place. This is a place frequented by skiers in the winter but makes for an equally relaxing (and inexpensive) citybreak in September/October. Being the low season, we saw fewer than 10 other guests at the hotel. First the positives: - Great facilities -... More

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Yastrebets, Guest Relations Manager at Hotel Yastrebets Wellness & Spa, responded to this review
10 October 2012

Dear Guest, Many thanks for your feedback! We are very happy to hear that you enjoyed your stay in our hotel and hope to welcome you again in the near future. We highly appreciate all comments as we always strive to take a note and improve so that our guests get a customised and high quality service. Kind regards, More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 9 July 2012

Spent a summer weekend at this "purportedly" SLH property, only to find out its is a basic 3 star property that only has a good location and clean air. hotel service and food were mediocre, particularly at these price levels. Rooms were made to look good, yet cheap construction materials have turned this mountain hotel into a pretentilus low quality... More

Was this review helpful? Yes 1
Management response:
11 July 2012

Dear Guest, Thank you for taking the time to provide us with your feedback. We are sorry that your stay at the hotel did not meet your expectations. We would like to assure you we take note of every single comment, suggestion or complaint our customers send us and constantly work hard towards improving our services. Best Regards, More

Rotterdam, The Netherlands
Senior Contributor
43 reviews 43 reviews
14 hotel reviews
Reviews in 23 cities Reviews in 23 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 9 July 2012

The hotel is located a couple of miles outside of the center of Borovets. Walking to the town is a downhill walk from the hotel which is fine, but walking back uphill is a good excersize. We stayed in one of the cabins in the "Finnish Village". It has two double beds and a matras for 2 more, but realistically... More

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Management response:
11 July 2012

Dear Guest, We’d like to thank you for spending your time to provide us with feedback on your stay at the hotel. We are pleased you have enjoyed the surroundings and hotel amenities. However, we regret to hear that some things were not of your liking. We certainly appreciate your constructive comments as it is through such feedback that we... More

Istanbul, Turkey
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 24 February 2012

I stayed at this hotel in January for ski vacation. I must say it is on the expensive side compared to other hotels in the area, but I think is is worth it. We stayed in the chalet with 2 children, and we liked the chalet experience very much. But it is not for everyone. First, it is outside the... More

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Yastrebets, Guest Relations Manager at Hotel Yastrebets Wellness & Spa, responded to this review
28 February 2012

Deat Guest, Thak you for taking your time to give us a review. The recommendations of our guests always help us get better and improve our job. We are looking forward to seeing you again at Yastrebets Hotel. Best regards! More

Buehler
Senior Contributor
42 reviews 42 reviews
26 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 21 February 2012

Our Bulgarian office chose this hotel for a two-day seminar, and it was a great location for the event. Not a very large hotel, but generous rooms, attentive service, good pool and exercise room, and luxurious spa. The meeting facilities worked well, bar and restaurant were pleasant (though the food could have been more exciting). Internet was excruciatingly slow one... More

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Yastrebets, Guest Relations Manager at Hotel Yastrebets Wellness & Spa, responded to this review
28 February 2012

Dear Guest, Thank you for you positive feedback. Whether for business or for pleasure, we hope to see you again soon! More

California
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 29 September 2011

The Yastrebets is part of the Small Luxury Hotels chain for good reason. I chose it because of those credentials. After all this chain has never let me down. It sure did not this time either. First of all the hotel looks like brand new. It is very well maintained and that means a lot even in present day Eastern... More

Was this review helpful? Yes 2
Yastrebets, Guest Relations Manager at Hotel Yastrebets Wellness & Spa, responded to this review
30 September 2011

Dear Guest, Thank you for your review. We always take into consideration our guests' opinions and recommendations in order to improve our services. We are very pleased to hear that you enjoyed your stay with Yastrebets Hotel Wellness & Spa and liked the food at our A-la-Carte Gourmet Restaurant. Regarding your recommendation in respect of shuttle service for hotel guests,... More

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Additional Information about Hotel Yastrebets Wellness & Spa

Also Known As:
Hotel Yastrebets Wellness And Spa
Hotel Yastrebets Wellness Borovets
Hotel Yastrebets Wellness
Address: Borovets Ski Resort, Borovets 2010, Bulgaria
Region: Bulgaria > Sofia Region > Borovets
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#9 Luxury Hotels in Borovets
Price Range: ££
Hotel Class:4 star (4*)
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Hotel Yastrebets Wellness & Spa
See lowest price for your stay* (from our partners)
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