I have just returned from Sunny Beach after a seven day break the times of arrival & departure were at stupid a clock but the staff were at hand to get you to your room to rest quickly. the hotel rooms and public areas were spotless and could not be faulted it has a great pool and gardens and is a short bus ride from the main town and Nessebar this makes it a great place to rest the staff were not over powering or in your face but if asked for help they could not do enough for you the rooms were well decked out and had no tired look or feel to them. if you like small hotels that are friendly and not rowdy until the small hours this is for you. Regards Tom And Carole Kelly more