Not only is this place like something from Soviet-era Russia but it also has the most surly Communist-style staff I have ever experienced as well. A month after I stayed here I was going over my credit card statement and noticed that instead of US$143 a charge of over $175 had been put on my card by the sleazy management... More

Booked last minute so this was one of the only rooms I could find in town (during a national holiday). Rooms were fairly clean and provided the basics. Elevator and internet were out of order while I was there, not sure if this is normal course. Okay place for a basic stay.

I've stayed here several times as well as hotels at the beach. I prefer to stay here because it's in-town, reasonable walk to La Recova (market area) as well as the down town shops. This is an older hotel so if you are looking for updated/modern, you might try the beach area. It's clean and the staff are always helpful.... More

Was at the hotel for a night. Internet service from the room was weak and poor. The bathroom is great and the room wasn't bad. NO tour service for La Serena though.

The hotel was In great condition. Evidently the construction that others complained about has been completed. The hotel staff was very amiable, but I did not understand why I could not check in before 3 pm even though rooms were available. Like in much of Chile, the wifi connections were weak, but worked well in the lobby. Without a doubt,... More

Probably ok for business and conferences. Far from homely and nice. Overpriced and a bit run down.

We stayed for two nights and used it as a base for la Serena - Coquimbo. Great location near the plaza de armas and the centre of la Serena. Across from the park and near all transportation. We took advantage of the free underground parking. The rooms were adequate and the bathroom was renovated even in our ¨Normal¨room. Each room... More

The difficulty with reviewing this hotel is that there is such a difference between the Superior rooms and the Normal rooms. The Superior rooms are newly remodeled with wood floors, great showers, lots of light and simply have that new modern feel. They deserve a 4.5 star rating. The Normal rooms, which are less expensive, are in the older part... More

The location of the hotel is good, but have small rooms, the bathrooms were not very clean, if you want to get dress in the bathroom, you aren't going to have problems Is good people who travel in bussines and is going to stay only 1 or 2 day, is not for tourist.