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BEST WESTERN PLUS Carlton Suites

140 State Farm Parkway, Birmingham, AL 35209
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BEST WESTERN PLUS Carlton Suites
Ranked #6 of 81 hotels in Birmingham
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258 reviews from our community

Traveller rating
    162
    65
    20
    6
    5
See reviews for
Families
62
 
Couples
67
 
Solo
24
 
Business
78
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Deltona, Florida, Usa
1 review
5 of 5 stars Reviewed 14 May 2013 NEW

The most awesome manager and the friendliest staff. They go out of their way to accommodate any and all of your needs. We've stayed at all o the hotels in this area and now it's the only hotel we will stay in!

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Review collected in partnership with Best Western

bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review
15 May 2013

Dear Jeffrey D, Thank you so much for letting the Tripadvisor world know about our hotel through your review! We truly appreciate your kind words about our staff and hotel! Our staff works hard to make sure our guests have a wonderful experience. We are thrilled to know that you will be coming back to stay with us again. We... More

Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013 NEW

I have stayed at so many nice hotels but for the price of this hotel I was very Very surprised on the cost and what they offered. First the GM Rony Naik was great from the start, Once he told me what he was able to offer me just blew my mind again... I have not even stayed one night... More

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See 2 more reviews by dunnonsite for Birmingham
bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review
15 May 2013

Dunnosite, Thank you for taking the time to review us on Tripadvisor!! We are so excited that you were impressed with our hotel as soon as you walked in! We hope that the remainder of your stay will be enjoyable! We host a complimentary Manager’s Reception Monday through Thursday where we serve FREE drinks and appetizers! We hope that you... More

Buena Vista, Virginia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013

We recently stayed here for the night. Lovely room with very comfortable bed, very clean and roomy. Hotel appeared to be very clean, and breakfast was nice - most everything that you would want. The staff was fantastic! Manager was on site in the evening when we checked in, and again in the morning when we checked out and was... More

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bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review
13 May 2013

Dear Susan S, Thank you for reviewing us on Tripadvisor! It was a pleasure having you stay with us. We hope that your husband is feeling better. We truly appreciate your comments about our staff and hotel! Our staff works hard to make sure that our guests have an enjoyable stay and wonderful experience. We appreciate your loyalty to our... More

luvnlife
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 11 May 2013

The rooms were huge! We loved that! We stayed here one night and wasn't disappointed. From checkin to checkout everything was great. The kids enjoyed the pool! Breakfast was typical complimentary hotel breakfast but worked great for us. This is a huge hotel! They opened an over flow room during breakfast so everyone had a place to sit. It very... More

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bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review
13 May 2013

Dear Luvnlife4, Thank you for your review of our hotel! We appreciate you and your family staying with us! We are excited to know that we didn’t disappoint. We are an all-suite hotel with spacious rooms for our guests to relax and be comfortable. We have an indoor heated pooled for the little ones and adults to enjoy after a... More

Atlanta, Georgia
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 May 2013

I haven't stayed at a Best Western in over 20 years. When I walked in to the lobby I was greeted and welcomed by the reservation specialist and the manager, Mr. Naik. They were wonderful and kind. I explained I was there for the birth of my grandson and wasn't sure how many days I would be there. That was... More

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bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review
13 May 2013

To our guest Kasondra A, Thank you for taking the time to review us on Tripadvisor! Congratulations again on the birth of your grandson! We hope mom and baby are doing well! Thank you so much for your kind comments about our staff and hotel! We do have a fitness room that offers more than your standard treadmill and stationary... More

Chattanooga
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 8 May 2013

We stayed here for a two day volleyball tournament that was held downtown. I picked this hotel because of the trip advisor comments. The room was large and had a den (couch with pull out bed) in the front and the king bed in the back which was a great way to cut down any hall noise. My daughter woke... More

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bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review
10 May 2013

Dear Ginajns, Thank you for taking the time to review us on Tripadvisor and letting the Tripadvisor world know about our hotel and staff! We do serve a full, hot buffet breakfast every morning that includes sausage, eggs, grits, bacon, biscuits and gravy, pancakes, waffles, potatoes, danishes, juice, coffee and much more! We are located right off Interstate 65 and... More

Hot Springs, Arkansas
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
Reviews in 24 cities Reviews in 24 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 7 May 2013

We don't stay at many Best Westerns but might from now on. This hotel was great. Friendly staff, really nice room with sofa and extra sink and faucet in the kitchen area, really delicious breakfast. We were towing a car and had no trouble finding a good place to park the truck and car. All in all it was a... More

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bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review
8 May 2013

To our happy guest Oaklanding10, Thank you for choosing to stay with us and taking the time to review us on Tripadvisor! We appreciate your compliments about our staff. We are an all-suite hotel with ample FREE parking. We do serve a complimentary full, hot buffet breakfast every morning. Thank you again for your review! We look forward to seeing... More

Jackson, Mississippi, United States
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 7 May 2013

This was a cleanly run hotel, no bells and whistles, but what was there was just right. Our suite had a pullout bed that, as per usual, was hard on the back, but that is normal even with brand new ones, as our experience has gone. The pool was disgusting, needed cleaning, but the pool area provided towels and was... More

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bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review
8 May 2013

LaurieBarnts, Thank you for taking time to review us on Tripadvisor! We are an all-suite hotel with spacious rooms for our guests. We are easily accessible from Interstate 65 with several restaurants nearby our hotel. On behalf of the staff here at Best Western PLUS, I would like to apologize for not exceeding your expectations with the pool. If you... More

Bowling Green, Kentucky
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 6 May 2013

We stayed during a busy weekend in the Birmingham area. It was the first time we'd stayed at a BW in a long time, but the reviews looked good. Staff was friendly and attentive. Bed and bathroom linen and towels were fresh and of good quality. Plumbing in good shape. Breakfast was a cut above most comparably priced hotels. Food... More

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bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review
7 May 2013

To our guest Bellefour, Thank you for taking time to review us on Tripadvisor! On behalf of the staff at Best Western Plus Carlton Suites, I would like to apologize for the miscommunication about the location of your room. Yes, our second floor is ground level in the rear of the building. The rear is accessible by a ground level... More

Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 May 2013

We are 2 Australians road tripping across the south, and we cannot find a bad thing to say about this BW. Clean, comfortable and all the amenities you could need and good breakfast. The staff and especially the manager, make this property a triumph. Well done!

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bwcarlton, Front Office Manager at BEST WESTERN PLUS Carlton Suites, responded to this review
7 May 2013

Dear Spliced, Wow! Thank you for taking time to review us on Tripadvisor! We appreciate your comments about our staff. They work hard to make sure each guest has an enjoyable experience. We are an all-suite hotel that offers a complimentary, full hot buffet breakfast every morning. We hope that the rest of your trip goes well! Thank you again... More

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Hotel Summarization (Beta)

What travellers say

  • Very nice(13)
  • Friendly and helpful(7)
  • Very clean(6)
  • Breakfast buffet(3)
  • Next time(3)
  • Front desk clerk(3)
  • Indoor pool(3)

Additional Information about BEST WESTERN PLUS Carlton Suites

Address: 140 State Farm Parkway, Birmingham, AL 35209
Phone Number:
Region: United States > Alabama > Birmingham
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool
Hotel Style:
#1 Best Value Hotels in Birmingham
#2 Business Hotels in Birmingham
#9 Family Hotels in Birmingham
Price Range: ££
Official Description (provided by the hotel):
All suites hotel, free full hot cooked breakfast buffet, managers reception Mon-Thus, indoor heated swimming pool, fitness and business center, 42" flat screen tv's, washer/dryer room, free high speed internet and local calls, microwave/refrigerator, coffee maker, iron/board. ... more   less 
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Also Known As:
Best Western Plus Carlton Hotel
Best Western Plus Carlton Hotel Birmingham
Best Western Carlton Hotel
Best Western Birmingham
Birmingham Best Western

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BEST WESTERN PLUS Carlton Suites
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