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Drury Inn & Suites Birmingham SE


Hotel class 2.5 of 5
3510 Grandview Pkwy, Birmingham, AL 35243
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Reviews you can trust

86% Recommend
3.5 of 5 stars 22 reviews
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By trip type
All (22)
[ Date ] [ Rating ]
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4 of 5 stars
Maryland
21 Sep 2009 | Trip type: Family

My wife and I found the Drury Inn to be a really nice place to stay and very close to the in-laws and the Summit ( a very nice food and shopping must see). We stayed in a suite. The hot breakfast is a plus. For us, the workout room was ok, A remote control at every treadmill or bike... more

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4 of 5 stars
AL
13 Sep 2009 | Trip type: Family

Nice hotel, but every time we stay here, it is always hotter in the lobby and hallways than it is outside in the alabama heat! Whenever someone says something about it, the staff gives the generic "its been reported to maintenance, they're coming in the morning" response. We've been coming to this hotel since April of 09, and they have... more

Management response from
Kim Chappell, eMarketing Specialist

Thank you for choosing Drury Hotels and thank you for your feedback! We see that you stayed with us in June 2009 and unfortunately at that time, our air conditioning unit was down! We understand that this was uncomfortable for our guests, especially in the Alabama summer heat, and have since fixed the problem so that the entire hotel from...

2 Problems
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2 of 5 stars
Selma,Alabama
3 Aug 2009 | Trip type: Couples

I'd like to agree with a previous post that complained about the heat in the lobby and breakfast area. It was uncomfortable. The second and bigger issue was the noise in the adjoining room and the prank tripping of the fire alarm. ( I believe, but can't prove, the two were related.) There were a lot of kids present at... more

Management response from
Kim Chappell, eMarketing Specialist

We appreciate hearing from our guests and thank you for the feedback on your recent stay. We sincerely apologize for any inconvenience and do want to reassure you that the air conditioning issues will be fixed soon. We are waiting on parts that should be arriving shortly and will fix the problem! It is very helpful for us to hear...

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2 of 5 stars
Detroit
3 Aug 2009
1/1 found this review helpful

My stay at the Drury Inn and Suites in Birmingham,Alabama SE was terrible, The front desk staff was rude and inconsiderate about my concerns. For example, on 8/2/09, I reported I saw a roach in my room (room no. 211). I saw a roach in the cabinet (where microwave and refrigerator). Once, I reported the incident to a front desk... more

Management response from
Kim Chappell, eMarketing Specialist

Thank you for your feedback. We appreciate hearing from our guests and sincerely apologize for the inconveniences you encountered during your recent stay with us. At Drury Hotels, we pride ourselves on having clean and comfortable stays for our guests, and are very sorry you experienced difficulties with the cleanliness of your room. Our team is trained to address and...

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3 of 5 stars
Florida
20 Jul 2009 | Trip type: Family
1/1 found this review helpful

Let me start off by saying, if you've Never stayed in a Drury hotel before then you would probably be totally satisfied with this one. However, we have stayed with Drury quite a few times and I feel this one doesn't meet the high standards that Drury is known for. It was very HOT downstairs in the lobby and dining... more

Management response from
Kim Chappell, eMarketing Specialist

Thanks for choosing Drury Hotels! We appreciate hearing from our guests and are happy to hear you enjoy breakfast and our evening beverage reception but apologize for any inconveniences you encountered during your last stay. In the middle of summer, we definitely do not want our lobby and dining areas any warmer than it already is outside! We have forwarded...

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5 of 5 stars
Alabama
27 Jun 2009 | Trip type: Business

I recently stayed five nights at the Drury Inn Southeast in Birmingham. What a great experience! First, and possibly most important, the staff was friendly, helpful, and accommodating. All questions were answered thoroughly and all requests were handled quickly. The rooms were pleasant, clean, and more than adequately equipped. Each room included a microwave, mini fridge, flat screen TV, iron/board,... more

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4 of 5 stars
Alabama
23 Jun 2009 | Trip type: Couples

This hotel is full of wonderful free extras: 3 happy hour drinks, full breakfast, 60 minutes of free long distance, etc. Dogs are welcome members of the family. The décor is standard traditional. Our bed wasn’t as comfortable as usual and our room lacked a little table or desk. There was a small fridge and microwave in the armoire. We... more

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4 of 5 stars
Knoxville, TN
2 Jun 2009 | Trip type: Family

A little awkward to get to but good location nonetheless. We had the 2-rm suites, very roomy for our family of 5. Also had a handicapped deluxe room for our grandmother, very large and great bathroom. Beds were comfy but wish they were queen instead of full/double. Breakfast was far better than the average hotel fare, and we all enjoyed... more

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4 of 5 stars
Boston
10 May 2009 | Trip type: Couples

We stayed here as what was to be a stop over in Birmingham as we drove from Savannah,GA on our way to Memphis,TN. The room was very clean and very spacious. We were very suprised at how spacious our room was. It was a king sized bed room on the 5th floor room 518. Now here is another big suprise,... more

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4 of 5 stars
Birmingham, Alabama
13 Apr 2009 | Trip type: Friends getaway

This hotel cannot be beat! It is centrally located to great shopping, restaurants and the major expressways. The staff is helpful and the rooms are clean. The complimentary breakfast is delicious! This hotel is convenient to pretty much anything in the Birmingham area. I plan on staying here again! more

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Drury Inn & Suites Birmingham SE Also Known As

  • Drury Inn Birmingham
  • Drury Birmingham
  • Birmingham Drury
  • Birmingham Drury Inn
Address: 3510 Grandview Pkwy, Birmingham, AL 35243
Birmingham hotels Drury Inn & Suites Birmingham SE
3.5/5.0
22