I knew that this was a popular hotel with few rooms so I booked suite Afrodita in January for 6 nights in July. Having spent about 14 hours flying and driving we arrived tired but cheeful at the Fortuna Island Hotel, where you have to check in for Castle Isabella. We were informed that there was a problem with our booking and we could be accommodated in the Castle that night but we could not have the suite that I had booked. This meant no real unpacking because we would have to move rooms. The next day we swam, had breakfast and went to sort out the mess. The desk managers were very helpful and tried to sort out the mix up. All the Valamar organisation would offer us was tiny room in the Fortuna Hotel with a 10% discount or a room in another of their hotels. Neither option was satifactory but as accommodation in this area is hard to find we opted for another of Valamar Hotel. No form of compensation was offered other than breakfast was thrown in free of charge! If we had failed to... more