Arrived from the Galapagos with six other guests on the same package. All were upgraded to executive floor with all the associated free services except for me. Staff were intransigent and although the tour company fully supported me they were not prepared to budge until two hours prior to check out, when they finally said I could use the executive... more

A large, very modern hotel handy for the airport. Taxis required to see anything of the city. The rooms are spacious and well equipped with coffee/tea facilities and safety boxes. Used by airlines for crew accommodation and business conferences, the hotel can be noisy and is unsuitable for young children. Food was ample and good. more

Stayed here two night,s before and after a cruise to Galapagos. Disconcerting when you pull up in our motorcoach and there is an armed guard in a bullet proof vest standing in the driveway. Oh well, I guess that is the norm in SA. Anyway, the hotel was very accomodating. Both my rooms were spacious and well appointed with all... more

We stayed in this hotel the night before and the night after a cruise to the Galapagos. The rooms were nothing special: the second one we stayed in was better than the first. There was a nice (albeit smoky) cocktail lounge and the staff was very attentive. I'm not sure Guayaquil has very much to offer in terms of hotels.... more

Stayed three nights in this outstanding hotel. Rooms are very clean, service is outstanding, and amenities are excellent. Restaurants offer buffet style meals or you can order off the menu. We arrived a day before our large group and hosted a private party for friends in one of the conference rooms with food and beverages. The service was excellent and... more

After having spend 3 terrible nights at the Hampton Inn in Guayaquil(read Post on Hampton Inn Guayaquil) i was so so happy to check back into the Hilton Colon. Just love staying there. Great service nice rooms and great staff. I can just recommend that hotel to anyone. Even though it is a little more expensive then other hotels in... more

At the end of our trip to the Galapagos Islands, we stayed overnight in Guayaquil in order to catch our flight back to NY the next day. They booked us at this hotel. When we checked in, we were pleasantly surprised to how nice and modern it was. The rooms were big, clean, and comfortable. We were tired so we... more

This hotel used to be my favorite for years, Quality of service has decrease a lot, owners should keep the standard more

I used Hilton Honor points for a free night a this Hilton. When I arrived, exhausted at 11pm, the front desk gave me a very hard time about not having a printed confirmation with my Hilton Honor's Number. I had a printed confirmation from the Hilton website, but it didn't have my Hilton Honor's Number. They actually made me go... more