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Misty Mountain Resort


Hotel class 3.0 of 5
2nd Mile Jn., Pallivasal P.O.,Munnar, Munnar, India
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Reviews you can trust

88% Recommend
4.0 of 5 stars 19 reviews
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4 of 5 stars
Ahmedabad
30 Dec 2009 | Trip type: Family New

Booked this hotel through travel agent GITC as part of a 9-day tour of Kerala which worked out cheaper with a car and driver included. The hotel is located overlooking a valley and within easy driving distance from town. Our valley view rooms were neat and clean. Food was okay. Staff and service were average because the hotel was crowded... more

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1 of 5 stars
Delhi
30 Dec 2009 | Trip type: Family New
1
person found this review helpful

I was in this Hotel with my family from 23rd dec to 26th Dec 2009. My god It was a nightmare. .... We were coming from Delhi and after a long travel when we ordered diner on 23rd nite it took them an hour to deliver the same and that too cold !!! I mean food, room service You name... more

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5 of 5 stars
mumbai
24 Dec 2009 | Trip type: Couples

We were pleased with our stay at this resort. Staff was pleasant and helpful. Food was good compared to other local restaurants. Rooms were clean. I really enjoyed my stay at this resort. We had booked three valley view rooms and had excellent view from our rooms. I would definitely recommend this hotel for vacation in tea country... more

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5 of 5 stars
Mumbai
21 Dec 2009 | Trip type: Family

Misty Mountain was exactly that... there was mist all around us and then when the mist cleared we found ourselves on top of this mountain overlooking a wonderful valley -- tea gardens and all with a lake further away. The views from our room were fantastic. Our room at the Misty Mountain was fabulous and my family really loved it.... more

Unforgetable
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3 of 5 stars
Bangalore
14 Dec 2009 | Trip type: Couples

I would like to thank first tripadiviser to helped me to chose this resort.I styed here 2 days..Due to long journy i was tired and fall sick in the evening the resort guys took me to hospital and gave me right treatment at TATA general hospital.Next day i felt fresh and enjoyed the munnar trip.I recieved good service from the... more

Management response from
pillai5759, Owner

We can't thank you enough Sir for your generous words ... You have proved us right , that when it comes to our guests we do work very hard to provide good service & food ..., will definitely look into the menu and improve choice on offer. Pleased you enjoyed your stay , and appreciate your taking the time to...

Horrible!
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1 of 5 stars
Mumbai (Bombay), India
13 Dec 2009 | Trip type: Family

This resort in Munnar is 8km away from the town. Service, management, food....u name it n u get the worst. My entire trip of 7nights and 8 days had just 1 drawback n that is this resort. U order a plate of sandwiches and they take 1.5hrs to deliver it. U complain they give u 10000s of excuses n say... more

Management response from
pillai5759, Owner

Madam,I am really sorry to hear about your experience at our resort . We never take any complaint lightly , but your strongly negative feelings vented in the review took me completely by surprise ! I went to the resort last week and personally appraised myself of the situation. And I completely agree that your room service order should have...

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3 of 5 stars
hyderabad
9 Dec 2009 | Trip type: Couples

Valley view room is quite good compared to garden view room (i found this info in various goolge searches before booking and hence booked the valley view room only)...location is good and the service is also average here..they decorated my room for honeymoon quite nicely...overall satisfactory and budget resort.. more

Management response from
pillai5759, Owner

Thank you for your feedback , Sir ! Standard rooms overlooking a rocky landscape is the budget option at our resort .The rooms are as comfortable as our valley view ones, which are pricier since they overlook the valley and lake beyond. Thankfully even if a guest opts only for the standard room, he can still gaze on the same...

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4 of 5 stars
new delhi
6 Dec 2009 | Trip type: Family

the hotel has a beautiful view of the valley, though located a little out of the city but then the view and rooms are worth the distance from the city and the price is reasonable for the rooms. more

Nice Hotel
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4 of 5 stars
Chandigarh
24 Nov 2009 | Trip type: Family

It is a good hotel. The location and views are very beautiful. The views from the rooms are awesome if you get a valley view room. The staff is very good and helping. The only problem is with the room service of the restaurant. You will need to wait for an hour after ordering the food. Otherwise it is value... more

Management response from
pillai5759, Owner

Really appreciate your comments about the view and staff in the resort .We are really pleased you enjoyed your stay , save for tardy room service. We have revised some arrangements over this winter to address this serious issue . Hope it will bring in results soon and we will start getting compliments for our room service ;-)

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4 of 5 stars
delhi
7 Oct 2009 | Trip type: Family
1
person found this review helpful

This sparkling new property is too recent to be on the regular tourist radar so we are thankful to Intersight of Cochin for coaxing us . It was a very good experience considering the hotel is in the throes of mild pubertal problems . There was a large group of school kids during our stay and that definitely flustered the... more

Management response from
pillai5759, Owner

Dear Dr. I read your response with mixed feelings..happy that you loved the food, the fabulous view and the hotel per se , but sorry that you had to share your holiday with a student group that was a bit boistrous. I sincerely apologise and have specifically instructed the team therein not to entertain any such groups henceforth . We...

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Misty Mountain Resort Also Known As

  • Misty Mountain Hotel
Address: 2nd Mile Jn., Pallivasal P.O.,Munnar, Munnar, India
Munnar hotels Misty Mountain Resort
4.0/5.0
19