If you are looking for a higher end resort - LOOK ELSEWHERE! We chose to stay here for one night in a poolside villa with private spa. The spa did not work properly and there was NO hot water for the duration of our stay so we could not use the spa at all, let alone have a nice shower.... More

In spite of some of the reviews, this resort-style hotel is perfectly decent, provided you don't pay the list price. Pros: * we stayed in a first floor room away from the pool -clean, good size & slightly faded decor but no problems with bugs, bathtub or the like * friendly staff provided you're prepared to keep smiling and repeat... More

i booked this hotel shortly with expedia, read the reviews afterwards and was a bit afraid! but everything turned out to be ok! Of course not a 4-Star hotel as in Europe, but the rooms were ok. Maybe because of the free upgrade. Rooms are ok and come with TV, DVD and a little Whirlpool. We felt comfortable and privat.... More

A friend of ours booked this hotel for us as a present, but we were apprehensive about it after reading other reviews. Yet on arrival we were greeted with friendly staff who spoke very good English, a massive bedroom and bathroom and a clean main swimming pool. The food on offer was overpriced, but nice and the breakfast - which... More

We are on honeymoon and have just spent 6 nights in the Pilanta. I was reasonably apprehensive of what we were going to find at this hotel but was pleasantly surprised. Anyone expecting UK 5* service in this part of the world will need to pay considerably more than the nightly fee that the Pilanta charges. Despite being a little... More

we stayed here 3 nights and were a bit apprehensive after reading some reviews, but it wasnt too bad.our room was nice and large batroom was ok there seemed to be a leak from sink or toilet with rusty stains on the tiles, shower had hot water i used the jacuzzi which took nearly 45 minutes to fill but when... More

The hotel would be vey good if the rooms were more clean. It was like they didn't clean anything, the mirrors, the bathroom, everything in dust and awful smell. I don't suggest it, there are so many better hotels.

My husband and I booked this hotel as our true "luxury hotel" of our 3 week honeymoon travelling around Thailand. What a disappointment! It was unfortunate that the weather was overcast and a bit miserable during our 4 days here but that meant there was literally nothing to do. The rooms are large and spacious with a lovely jacuzzi type... More

This was the worst vacation experience I can recall. The hotel was dated and dirty, the rooms musty-smelling, the location very poor, the pool was disgusting, I could go on and on. Even simple things like cheap towels and ancient bed linens really diminished the quality of our stay. The staff at the front desk are rude with the exception... More