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Sepilok Jungle Resort

Jalan Rambutan | Sepilok, Mile 14, Sandakan 90000, Malaysia
Hotel amenities
Sepilok Jungle Resort
Ranked #9 of 29 hotels in Sandakan
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244 reviews from our community

Traveller rating
    38
    80
    66
    32
    28
See reviews for
Families
49
 
Couples
110
 
Solo
20
 
Business
1
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Kota Kinabalu, Malaysia
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 14 May 2013 NEW

visited in April 2013 and was very impressed with the friendly service and the variety of wildlife in the area.....I would definitely come back. The room was clean, tidy and above all quiet....I really needed a calm and relaxing week.

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See 3 more reviews by Jamie12345_13 for Sandakan
Sydney, Australia
Top Contributor
51 reviews 51 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 8 May 2013

If you want to go the Orang-Utan centre, this place is great. Other than this, it is a bit old. Breakfast was simple, not many choices, they have noodle soup, fried noodle and toast with jam, tea and coffee. The setting is nice, very green. My daughter liked the kids pool.

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 4 May 2013

My husband and I were on a birding trip to Sepilok and stayed here for 5 days. Owners family and other staff are very friendly. Atmosphere was very homely. The owner has planted many fruiting trees surrounding a large water body, all within the resort itself, which is great for birds. Nice boardwalks to take a lazy stroll. Robert the... More

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Uppsala, Sweden
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed 21 April 2013 via mobile

I decided to try Sepilok Jungle Resort, rather than staying in Sandakan, due to its proximity to the Orangutan Rehabilitation Centre. Never again. You are provided wifi in the dining area and a free cooked brekky, but I felt it was an uncomfortable place to stay due to no air con and rock hard beds in the basic rooms. Compared... More

Was this review helpful? Yes 15
limjohnny, Owner at Sepilok Jungle Resort, responded to this review
24 April 2013

Thank you for choosing to stay with us. We provide free breakfast for those who stay in our dormitory at RM28.00 per person. Additionally, free wi fi is provided in our banana cafe. If guest prefer to stay in the air cond room, we would recommend them as the weather in Sandakan is around 32 degree with humidity up to... More

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Leeds, United Kingdom
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 19 April 2013

I stayed here with my husband and 7 year old son for 4 nights late March (2 nights before our trip to Kinabatangan, and 2 nights after). We were made to feel very welcome by all the staff who were extremely helpful and friendly. We stayed in a "superior" room. The beds were comfortable and the bedding spotlessly clean, but... More

Was this review helpful? Yes
See 2 more reviews by gillydaydream1 for Sandakan
limjohnny, Owner at Sepilok Jungle Resort, responded to this review
24 April 2013

Thank you for choosing to stay with us. We are happy that you have overall enjoyed your stay with us. We will pass your compliments regarding our food, service staff and the spotlessly clean room to the respective department. As we have planted many fruits around the garden, it has attracted a lot of wildlife and one could just sit... More

Thorne, United Kingdom
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 16 April 2013

Stayed here in Feb 2013 with an Exodus group. We had room 29 in the block immediately behind the first reception. The room and the bed was comfortable, but the bathroom was badly in need of some TLC, but they are updating the bathrooms one by one. The resort is very tired all round, it was built in the 80's... More

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See 2 more reviews by holmefarmer for Sandakan
limjohnny, Owner at Sepilok Jungle Resort, responded to this review
18 April 2013

Thank you for choosing to stay with us. We are happy to hear that you have thoroughly enjoyed your stay with us. We are in the midst of upgrading 16 superior rooms and should be completed before 15 May. Refurbishing the resort is already in our plan and we hope that you will us time to complete it. We will... More

Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed 11 April 2013 via mobile

Tourist Trap!!! "Cheap" is the key word here. If that's what your looking for, then by all means, stay here. Everything has a "up-charge" including the use of the pool, towels, and drinks at the "free" breakfast. The staff is indifferent and there is an obvious lack of customer satisfaction. (Our guide was great! Loy and Robert). Be prepared to... More

Was this review helpful? Yes 20
limjohnny, Owner at Sepilok Jungle Resort, responded to this review
12 April 2013

Thank you for choosing to stay with us. We are disappointed that you did not have an enjoyable stay with us. The reason we are charging a RM5 per person per day use for the swimming pool is to maintain a low cost for our rooms. This Rm5 is used for maintenance of the pool. We are the only 2... More

Kuala Lumpur, Malaysia
Top Contributor
61 reviews 61 reviews
24 hotel reviews
Reviews in 22 cities Reviews in 22 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 4 April 2013

We have been waiting to get to Sandankan for quite a while. Sepilok Jungle Resort is not in Sandakan town but it is 10 minutes walk from the Orangutan Sanctuary and it has so much nature living in the gardens, this was a perfect base for our Sabah adventure. We stayed in a deluxe balcony room, that included breakfast. It... More

Was this review helpful? Yes
See 5 more reviews by whowesit for Sandakan
limjohnny, Owner at Sepilok Jungle Resort, responded to this review
12 April 2013

Thank you for choosing to stay with us. We are glad that you have thoroughly enjoyed your stay with us. We have trained our staff to be as helpful as possible especially in helping to arrange tours for the onward travelling. After 18 years in operation, we realise that people comes to Sepilok as a base and stop to see... More

Waterford, Ireland
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 April 2013

I had the most fantastic week there. The staff and management were most helpful. The Site Is like nothing I could have dreamed of. I met People that worked there that I made friends with. The river trip was out of this world. My only disapointment was the breakfast. I would have prefered something more ethnic as when I am... More

Was this review helpful? Yes 2
limjohnny, Owner at Sepilok Jungle Resort, responded to this review
4 April 2013

Thank you for choosing to stay with us. We are glad that you have thoroughly enjoyed your stay with us. We will inform our staff about your compliments to them and I am sure they will be very happy and work harder and happier to serve all future customers. We look forward to welcome you again. Johnny More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 29 March 2013 via mobile

I have mixed reviews about this place as the location is beautiful and 'front' of the resort is nice, but the back areas and dorm space is filthy. I've done a lot of travelling and can put up with quite a lot and I don't normally write reviews but I felt this place warranted one. The good things: • Close... More

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limjohnny, Owner at Sepilok Jungle Resort, responded to this review
30 March 2013

Thank you for choosing to stay with us. We have checked your feedback and disciplinary action is taken against the general cleaner. Really sorry that the toilet was not in a good condition when you stayed with us. Having said that, our new toilet for dorm is completed during your stay. Because it is just being done, we need to... More

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Hotel Summarization (Beta)

What travellers say

  • Orang utans(7)
  • Air Con(6)
  • Very basic(4)
  • River cruises(3)
  • More expensive(3)

Additional Information about Sepilok Jungle Resort

Address: Jalan Rambutan | Sepilok, Mile 14, Sandakan 90000, Malaysia
Region: Malaysia > Sabah > Sandakan Division > Sandakan
Amenities:
Bar/Lounge Free Breakfast Free Parking Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #9 of 29 hotels in Sandakan
Price Range: £
Official Description (provided by the hotel):
Just 5 minutes walk to Sepilok Orang Utan Rehabilitation Centre, Sepilok Jungle Resort offers comfortable lodging for visitors around the world to get close but un-intrusive glimpse of this nature paradise. It is enclosed within a tropical virgin Borneo Rainforest in Sandakan, Sabah (Borneo), Malaysia. Let its beautiful landscaped gardens and wide expanse of lush jungle transport you back in time. ... more   less 
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Also Known As:
Sepilok Jungle Hotel Sandakan
Sepilok Jungle Hotel
Sepilok Jungle Sandakan
Sepilok Jungle Resort Sandakan, Sabah, Malaysia

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Sepilok Jungle Resort
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