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All 18 Aguas Calientes hotels

SUMAQ Machu Picchu Hotel

4.0 of 5
Av. Hermanos Ayar Mz 1 Lt-3, Aguas Calientes Lim18, Peru
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SUMAQ Machu Picchu Hotel
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530 reviews from our community

Traveller rating
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    72
    23
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    3
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Families
112
 
Couples
262
 
Solo
27
 
Business
5
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
1 review
5 of 5 stars Reviewed 23 May 2013 NEW via mobile

This is the oasis in the middle of a valley. Exceptional warm 5 star service, ridiculously comfortable beds, spa bath, power shower, 3 course fine dining, views to die for. After a day of trekking up mountains, this is the place to be and worth the extra spend! Jorge welcomed us from the station and helped us with everything we... More

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Thomasville, North Carolina
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

The main question you should ask is, "is it worth the high price?" The simple answer is no, but there aren't many options and the price is comparable to that area for a similar hotel/experience. So if I went back would I choose this hotel again? Yes, but I would still be fussing about the price. If we were staying... More

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E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
22 May 2013

Thank you for your preference in Sumaq Machu Picchu Hotel. Thank you for your feedback on our services. As you mentioned, we assistance to our guest from the train station to the hotel and viceversa. Then when they arrive at Sumaq, we give them a welcome drink with and a delicious snack. We are really glad for your experience with... More

Brisbane, Australia
Top Contributor
77 reviews 77 reviews
58 hotel reviews
Reviews in 59 cities Reviews in 59 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

We spent one night at the Sumac during our visit to Machu Pichu in April. THis was a splurge for us and we were pleased with the investment. We loved our room which had a spa and fireplace and great views to the river. Noise from buses and the river was negligible in our experience. Staff were friendly and the... More

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E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
20 May 2013

Thank you for choosing Sumaq Machu Picchu Hotel while in Machu Picchu Sanctuary! Really glad to realize that you had a wonderful experience while in our hotel, the only five star of Machu Picchu Town. We are very happy you enjoyed it. Thank you again for all your appreciation to us. I look forward to hosting you at Sumaq again... More

Roseville, Minnesota
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 May 2013 NEW

I recently had had the pleasure of staying at this hotel. I made reservations in February, for a May stay. I had some minor difficulties with the Machu Picchu website so I contacted the hotel, and they took care of everything from tickets to Machu Picchu/Huayna Picchu, to the bus tickets for transport to and from the site. The accommodations... More

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E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
20 May 2013

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards, More

Los Angeles
Contributor
18 reviews 18 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 16 May 2013

On my one night in Aguas Calientes I decided to splurge at Sumaq. So glad I did! Impeccable service, a huge room overlooking the river with jacuzzi tub. Best of all, dinner was included in the rate and it was the best of my trip. Savor your stay at Sumaq, especially since the town itself is rundown and undesirable.

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E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
18 May 2013

Thank you for your preference in Sumaq Machu Picchu Hotel! We are very grateful for your nice words and comments towards our property and services. Really hope to have the chance to host you again in time. Best regards, More

Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 May 2013

What a great hotel. It is right on the river and we had a room with a balcony overlooking the river. The room was superbe, clean and elegant. The food was excellent, the service impecible and the staff courteous. From the minute we were met at the train station and assisted to the hotel, to when we left, we were... More

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E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
18 May 2013

Thank you for your preference in Sumaq Machu Picchu Hotel. Thank you for considering SUMAQ with your 5 points. Thank you for your comments on our services. As you mentioned, we assistance to our guest from the train station to the hotel and viceversa. Then when they arrive at Sumaq, we give them a welcome drink with and a delicious... More

Potomac, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 14 May 2013

We spent 3 nights at the Sumaq Machu Picchu. After a hard day of hiking the ruins and surrounding mountains, it was delightful to be dropped off by the shuttle bus at a clean, comfortable hotel. Since the hotel is on the way up to the ruins, the hotel has a special deal with the bus to stop at the... More

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E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
18 May 2013

Thank you for your preference in Sumaq Machu Picchu Hotel We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again in time. Best regards, More

Northern Virginia
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 26 cities Reviews in 26 cities
47 helpful votes 47 helpful votes
5 of 5 stars Reviewed 12 May 2013

When we got off the bus to walk inside, they sat us on a couch, gave us lemonade and an orientation, and checked us in while we sat there. What a nice touch! Then we go to the room and open the curtains and realize we are only feet from the river cascading down outside our window. It's all very... More

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E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
14 May 2013

Thank you for choosing Sumaq Machu Picchu Hotel Really glad to realize that you had a wonderful experience while in our hotel, the only five star of Machu Picchu Town. Thank you for your comments We are very happy you enjoyed it. Thank you again for all your appreciation to us. I look forward to hosting you at Sumaq again... More

Atlanta, Georgia
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 of 5 stars Reviewed 12 May 2013

We chose to stay at the Sumaq because we received a discount through an affiliate. The location was perfect because we were able to have the bus pick us up at the front door on its way up to Machu Picchu. The view from the room was superb over looking the river and mountains. The only catch was the roar... More

Was this review helpful? Yes
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
14 May 2013

Thank you for your preference in Sumaq Machu Picchu Hotel We are very grateful for your nice words and comments towards our property and services. Happy to see that you did have a great experience while in our hotel. Really hope to have the chance to host you again best Regards More

Panama City, Panama
Senior Contributor
48 reviews 48 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed 11 May 2013

We arrived in Aguas Calientas mid-morning which was too early to check in. However, the Hotel staff was amazingly hospitable. We had our own staff person who brought refreshments, gave us an orientation, contacted our guide and made sure our rooms were cleaned ASAP. The Hotel is beautifully positioned aside the river...just open the window and enjoy the symphony! Rooms... More

Was this review helpful? Yes
E-commerceSumaq, Gerente at SUMAQ Machu Picchu Hotel, responded to this review
14 May 2013

Thank you for your preference in Sumaq Machu Picchu Hotel We are very grateful for your nice words and comments towards our property and services. your review will help us to any other travel to decide to come to Machu Picchu Area Happy to see that you did have a great experience while in our hotel. Really hope to have... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Train station(38)
  • Next morning(6)
  • Urubamba river(4)
  • Top notch(4)
  • Very good(4)
  • Pisco Sour(4)
  • Sanctuary Lodge(4)
  • Bus stop(4)
  • Clean and comfortable(4)
  • Inca Trail(3)

Additional Information about SUMAQ Machu Picchu Hotel

Address: Av. Hermanos Ayar Mz 1 Lt-3, Aguas Calientes Lim18, Peru
Phone Number:
Region: Peru > Cusco Region > Sacred Valley > Aguas Calientes
Amenities:
Business Centre Free Breakfast Free High-Speed Internet Restaurant Room Service Suites
Hotel Style:
#1 Luxury Hotels in Aguas Calientes
#1 Family Hotels in Aguas Calientes
#2 Romantic Hotels in Aguas Calientes
Price Range: ££££
Hotel Class:4 star (4*)
Reservation Options:
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Also Known As:
Sumaq Hotel Machu Picchu
Sumaq Machu Picchu

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