Very good 12 days would recommend - staff very friendly including Davinda Bandara with the Reception staff and the waiters and chefs and room boys all deserve a mention. Trips were with the beach boys Tinal and Tomara and we enjoyed their company and knowledge of such a delightful country. Food excellent cant fault it and nicely presented. All in... more

We found the hotel just right, not too big & flash, & not too small. The staff were really friendly & easy to get on with & could`nt do enough to make you feel comfortable & your stay a good one. The food had a different theme every day, One day it would be Sri Lankan, another would be Asian,... more

We have stayed at The Mermaid hotel several times over the last ten years. We have never been disappointed. The holidays have always been made extra special by our many trips around the island with Silvas Special Tours. You can trust this guy completely, nothing is too much trouble, so much so that we took our elderly relatives with us... more

this hotel is the most relaxing place we have ever stayed in !. the food was excellent, with a good choice everyday, including full english breakfast if you want, with omelette cooked in front of you . . the staff were all very helpfull and polite , nothing was too much trouble.room kept very clean , with very efficient air... more

Our stay at the Mermaid was very good, the rooms were average but the food was good with a different theme each day and the staff were faultless they could not do enough for you. The highlight of the holiday was meeting Indi, If you are wanting a trip he is the man to see, not the agent as he... more

hotel clean - food great , staff excellent , worried being a solo female traveller but was made to feel so welcome . nibath was so friendly , even teaching me their language . soon made friends , you cannot but love the country and people . going back in feb to see other places we missed with friend i... more

A very quiet and homely hotel, just what we wanted, an uncommercial place to stay. Staff were very helpful and would do anything to please and to make our holiday as pleasant as possible. Room was very comfortable with newly refurbished bathroom & in-room safe. The food was varied, plentiful & we always found something enjoyable to eat. The entertainment... more

first visit to mermaid ,kalutara ,sri lanka and we cant wait to go back ,it was fantastic the staff were brilliant from the pool to the kitchen (wow what wonderfull food, top quality) we can not fault anything variety,entertainment its everything you want in a holiday and we were lucky enough to meets some fantastic people that we will stay... more

Before I travelled to this hotel I read all the reviews and have to say that they are pretty accurate. Our initial feeling when we arrived was "what will we do for 2 weeks?" first impression wasn't great but the hotel and staff really do grow on you and before we knew it we were on our way home, The... more