As the hotel claims-Sweeping green hills, the longest river in the country, misty mornings and the fresh outdoors, are just a few things that naturally come together here to make the perfect holiday. However we did not find this place to be that interesting, especially when one has stayed in such amazing hotels in Srilanka.The rooms are smaller, interior is... more

We were put in this hotel at the last minute, and we were really pleased, the hotel and staff are fantastic, a really lovely location, over looking the wide and busy river, the pool area is very nicely set out. The rooms are roomy and with everything you could need, cleaned daily. The food was the best that we had... more

This is one of the best hotel in kandy, overlooking the lake. One can even go for boating. Hotel service, view from rooms, lobby, pool area are excellent. even rooms are good more

Good quality hotel in an excellent situation, away from the city noise & pollution but near enough for access. Staff were friendly without being obsequious. Room was about average for a resort hotel but it was clean and looked well cared for. Only downside for us was the number of big tour groups. more

My husband and I have just returned from a tour in Sri Lanka spending time in Habarana, Kandy and Beruwela. The Chaaya Citadel was amazing. The staff are welcoming and friendly yet subtle and discrete. The location is stunning with the adjacent river and the hotel organised an outdoor dining experience by fairy lights. Rooms are great. Would return to... more

Chaaya Citadel in Kandy was the first hotel we stayed in on our six days tour in Sri Lanka. The location was very nice by the river but you had to get there by a narrow road long about 7.5 km, so if you want hotel just as a base for your trips, you might appreciate more closer location then... more

The location is lovely, set on a hillside and looking down over the river. The staff are excellent - very friendly and helpful. The food is also very good, for a buffet. It has been quiet all year at the hotel, which is fine if you are just looking to relax. The rooms are very modern, clean and have all... more

We stayed in 5 hotels in Sri Lanka in September 2008. The lack of tourists is affecting them all badly. With the hotels running at what seemed to be 25% capacity it can seem a bit quiet. Business seems better at weekends. In Sri Lanka, more than anywhere else I have been, the vast majority of staff were excellent; helpful,... more

The Chaaya Citadel is a comfortable, western style hotel on the outskirts of Kandy, with views over the river. The location is peaceful, but you are only a short drive from Kandy's centre, providing the best of both worlds. The rooms were well equipped, clean and comfortable, and I had a pleasant view over the river. The restaurant serves both... more