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Playa Tortuga Hotel & Beach Resort


Hotel class 4.0 of 5
Camino A Playa Bluff Y Playa Creek, Panama
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Reviews you can trust

52% Recommend
3.0 of 5 stars 21 reviews
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[ Date ] [ Rating ]
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2 of 5 stars
texas
24 Dec 2009 | Trip type: Family New

There is always something good to say about any and all so here is the god first: 1. They have a very nice pool area 2. Some of the wait staff is wonderful and attentive and friendly. 3. Security is tight - no theft from room issues. Now the bad: 1. Room cleaning is terrible. The sand you track in... more

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4 of 5 stars
panama city, panama
16 Nov 2009 | Trip type: Couples

I took a long weekend trip from Costa Rica with my girlfriend to Bocas. I live in Panama & Costa Rica full-time, so I know better than to expect stellar service. I had also read some so-so reviews of this property, but I also know personally that folks either come to TripAdvisor to rant or rave, so I took them... more

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3 of 5 stars
boony
4 Oct 2009 | Trip type: Couples
1
person found this review helpful

Although it's the best place on the island, the hotel must improve. the room are not clean! we Asked to clean them Once, we were told that it is impossible today The smell in the rooms is not good but all public areas are excellent. the pool is amazing!!!!!!! the view is great. the Breakfast is not the best one....... more

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4 of 5 stars
Costa Rica
22 Sep 2009 | Trip type: Couples

While the hotel is new and not quite perfect, Espinoza is a great manager and always accomodating. If something is not right, she makes it right, including inducing a local tour operator to write off their bill when we weren't happy with their tour! That was definitely going beyond the call of duty! We found the staff to be new... more

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4 of 5 stars
Washington, D.C.
30 Aug 2009 | Trip type: Family
1
person found this review helpful

We spent two nights at the Playa Tortuga Hotel in late August. The room was comfortable, specially the beds, but it was very upsetting to get up the second day and have no water in the bathroom. Every one was very friendly but took things at their own pace. The food was excellent, but I don't suggest you do the... more

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3 of 5 stars
Chicago, Illinois
11 Aug 2009 | Trip type: Couples
1
person found this review helpful

My wife and I were a bit intimidated by the rustic nature of Bocas and thought that a newer, plusher hotel would be a good compromise. The facilities at Playa Tortuga are very nice: we loved our room and they are one of the only hotels in Bocas with a beach. However, the staff is completely clueless and there is... more

Management response from
Fernando_Machado, DIrector of Operations

Dear Guest, Many thanks for the comments relating to your stay during September 2008. Kindly note we do listen to our guests. Although the resort is just 5 minutes away from the town’s main street, the hotel started a month ago a complimentary scheduled shuttle service from our Resort to Bocas Town. It is available to all our guests, free...

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4 of 5 stars
San Jose
1 Aug 2009 | Trip type: Couples

My wife and I stayed a few months ago and had the opportunity to return this summer. We really enjoyed staying at this Resort. The staff is very friendly. The shuttle that driver received us at the airport with free water bottles (I though it was a nice touch) and gave us a small explanation of Bocas before arriving to... more

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1 of 5 stars
San Francisco, CA
14 Jun 2009 | Trip type: Friends getaway

We were booked to stay at Playa Tortuga for two nights after spending two nights in town. Upon check in we were taken to our room, which had a terrible smelled, however I figured it was because the room had not been occupied for a while and opening the doors would make it better. I was wrong! After spending a... more

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1 of 5 stars
Panama
16 Mar 2009 | Trip type: Couples
1
person found this review helpful

My wife and I are frequent travelers to Bocas and usually we stay at the Tropical Suites, one of nice small hotels right on the water in the main town of Bocas. But we heard about this new "five star hotel" in Bocas and decided to give it a try. Wow, what a disappointment. First of all, this is a... more

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2 of 5 stars
Northeast, US
7 Feb 2009 | Trip type: Couples
1
person found this review helpful

When we stayed at the hotel, it had only been open a few months, so hopefully some of the problems will fix themselves over time. We stayed for two nights and it was a comedy of errors. First, the check in was a disaster. They wouldn't acknowledge a rate booked online and charged us more instead. We saw another couple... more

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Playa Tortuga Hotel & Beach Resort Also Known As

  • Playa Tortuga Hotel Beach
  • Playa Tortuga Resort Beach
Address: Camino A Playa Bluff Y Playa Creek, Panama