We paid and booked a room in the said hotel via an agent. The hotel failed to pick us up from the railway station. As we arrived there by ourselves with big difficulty at late night. The staff instantly stopped our driver to leave and forced us to get in the car again and drove us to another horrible place and forced us to stay there instead of provide hotel room as the hotel vouchure said. I am writing hoping that your website could warn all travellers who are going to travel to Dehli and avoid having the same horrible experience like us.
We have all documents to prove this. If you have any kind suggestions on this unfair incident, please advise.
Regards
Angie more