Our family had a wedding at the hotel. The food was average, service pretty good. Overall, the hotel is just mediocre by Delhi five star standards. more

This is very good and in cp and very good area and loc and on main road,some chinese effects though and a 5 star. more

After having been impressed at all other Shangri-La's, this hotel really let us down. The worst part of our stay was the check-out process. We booked the IHGF rate in advance that is arranged through the EPCH who organize this fair. They confirmed in writing it was $6500 + $1300 tax per night. Upon checkout the tax had gone up... more

We stayed at the beginning and end of our trip to India; on arrival 2 nights in a premium room and 3 nights prior to departure in a deluxe Horizon Club room. The hotel is run as a business rather than tourist hotel and the break from elaborate welcomes and an emphasis on quiet efficiency was just what we wanted.... more

The location is very good, you can walk to the Patel Chouk metro stop which is about 200m away. Check in was very efficient as was the daily housekeeping service. There is reassuring security at the gate. The concierge service was excellent - they booked us train tickets to Agra which were waiting for us when we arrived. Taxis arrive... more

Behind the gates of the Shangri-La there is solitude, well almost, from the buzz, horns and utter chaos of New Delhi. The hotel has a good location overlooking some of the monumental historic buildings and parkways of Delhi. Its a tower block, operated under a Shangri-La franchise. Inside the rooms are spacious and as you would expect from Shangri-La, with... more

Why pay $300 a night for a hotel which offers mediocre service, cramped rooms, subpar dinners and lunches, and views of roads and traffic? I chose this hotel for our last two nights in Delhi as a splurge, and was sorely disappointed. In other hotels (cheaper, and much nicer), we were greeted with drinks, warm welcomes... but at the Shangri-La,... more

After a full day of wandering around Delhi, it is a pleasure to walk into the beautiful and highly air conditioned lobby of the Shangri La. The flowers in the lobby are amazing! The staff is great, security is very tight and the rooms are spaceous and clean. Internet was complementary in the rooms which is a perk too. The... more

I paid to use the hotel pool and spa (about $10 on weekdays; $20 on weekends) for the day because I had 12 hours of transit through Delhi. As a frequent traveler, I've done this in other cities but it always causes a hassle and is often not worth it. It's also really hard to find a hotel that allows... more