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Best Western The Emerald Bombay


Hotel class 3.0 of 5
Juhu Tara Road | Juhu, Mumbai (Bombay) 400049, India
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Reviews you can trust

51% Recommend
3.5 of 5 stars 50 reviews
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By trip type
All (50)
[ Date ] [ Rating ]
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2 of 5 stars
Bangalore
7 Dec 2009 | Trip type: Business, Friends getaway

The hotel is well located on the juhu tara road close to Juhu Beach. The hotel has very small rooms. In some of the rooms it would be difficult to move and you may have to jump from entrance of the room on to the bed and into the bath. It is suggested that you see the room before accepting... more

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5 of 5 stars
Cheshire
4 Dec 2009 | Trip type: Couples

This is a great hotel if you cannot afford to stay at The Marriott or Intercontinentals. The staff were really helpful and let us check in at 6am without charging us for an additional night which their terms and conditions state they can. The rooms were modern, clean and similar standard to that of a Best Western or Premier Lodge... more

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4 of 5 stars
Majorca, Spain
22 Nov 2009 | Trip type: Family

Had 3 nights here and we were most pleased . We had a large room with a small kitchenette area and a decent bathroom , it all needed a good lick of paint but we didn't mind as everything was clean . Large windows gave a great view over the sidestreets/rooftops where we spent ages watching the wrold go by... more

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5 of 5 stars
Bucharest, Romania
13 Nov 2009 | Trip type: Friends getaway
1
person found this review helpful

I was lucky to find a special internet offer that included a discounted rate + breakfast + airport pickup. I arrived at the hotel at about 9 in the morning and early check-in was possible. I was asked to wait for 15 minutes, while I received a complimentary welcome drink. Both the room and the bathroom were big enough and... more

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2 of 5 stars
Calgary
7 Nov 2009 | Trip type: Couples

Our room was not renovated. We were not given an option to stay in a renovated room. There was mildew or mold on the vents for the fan and all thru the bathroom. The bathroom was very small. You had to step into the shower to close the door. The toilet and sink were only accessible if the bathroom door... more

Management response from
Chetan Mehta, Public Relations Manager

Dear Guest, We have gone through your Review on Trip Advisor and Apologize that you were allotted an Un-Renovated Room. More than 80% of our Rooms have been Upgraded and Renovated, and the balance are also undergoing Upgradation and Renovation. Please do accept our Apologizes for the Inconvenience caused and wish to assure you that we would take more care...

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4 of 5 stars
Southeastern USA
18 Oct 2009 | Trip type: Couples
1
person found this review helpful

Though we arrived late at night, there was a complete staff to help us. The lobby is nothing special, the outside and entrance are not so much either. The bathroom is large, BRIGHT and very clean by Indian standards. The room is comfortable, with a minibar / fridge, and an electric tea kettle. The service at this hotel is the... more

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5 of 5 stars
MAuritius
6 Oct 2009 | Trip type: Business
1
person found this review helpful

I come to Mumbai regularly and been stayingin different Hotels,. But this hotel is one of the best. I was impressed about the cleanliness of the hotel and how kind was the duty MAnager and the staff. I would recommend this hotel. The hotel s very well located. Beaches shopping centeres etc. Most important is that you can communicate in... more

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1 of 5 stars
Toronto
9 Jun 2009 | Trip type: Family
1
person found this review helpful

Not impressed I stayed at this Hotel to spend nice time with the family. I felt the hotel was high priced for what they offer. Rooms were small and not impressive. There are other nicer hotels on the same road. Service was not that great. I think this hotel is just capitalizing on the Corporate name. In sort it is... more

Management response from
Chetan Mehta, Owner

We thank Mr, Dipak for his valuable feedback of our Hotel, but would like to bring to his kind attention that the Hotel is undergoing Extensive Renovation and Refurbishment. This process has been on the past 2 years and should be completed by end of this year. The Rooms at our Hotel are Standard size as set out by the...

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3 of 5 stars
Kolkata
6 Jun 2009 | Trip type: Couples
1
person found this review helpful

This hotel is very well situated next to the Juhu beach which is just afew minutes walk. Good food and courteous welcome to start with and equally comfortable rooms to stay. more

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1 of 5 stars
Pune,Maharashtra
5 Jun 2009 | Trip type: Business, Family
1
person found this review helpful

The arrival at the hotel was without any glitches and had someone to take out luggage to the room.The room was large as in most Best westend Suites. But then the nightmare started.The Tv was non functioning and the lectrician came thrice and said the best he could do was grainy pictures and we had to settle for the same.On... more

Management response from
Chetan Mehta, Manager

Dear We thank the Guest for the valuable feedback, wherein he encountered a Major Problem with the TV network. In this regards, we wish to bring to the kind attention of the Guest, that we are dependent on an external Agency for receiving the Feed of the TV content. We have taken up this issue with them and the Agency...

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Best Western The Emerald Bombay Also Known As

  • Mumbai Best Western
  • Best Western Hotel Mumbai
  • Best Western Emerald Mumbai
  • Hotel Best Western Mumbai
Address: Juhu Tara Road | Juhu, Mumbai (Bombay) 400049, India