I stayed at this hotel for a long stay in Mumbai, over three weeks. The staff is very friendly and helpful, especially Kavita at the front desk who always had a smile and hello when I passed by. The cleaning staff does an excellent job in the rooms, laundry is easy to get done and superb quality, Internet at the... More

I had been to the hotel with one of my friend in Jan 2013 and stayed from 27th to 1st Feb. It was such a nice stay there. We got room 301 / 302 in the apartment section. The rooms were excellent and the service was good.Food was also tasty. The best part is that the hotel is just adjacent... More

We stayed in the hotel twice for 15 days > Once for a week in the beginning and after a week in Delhi another week. We were provided a complimentary transfers which was great. But was not pleased with the rooms. They need major upgrading. There was a very nasty smell from the drains . It was very unpleasent. The... More

Stayed at The Emerald twice in 17 days, 3 nights at the beginning and 2 nights at the end during February. Good location for travel within Mumbai and domestic and international airports. Short walk to Juhu beach. We arrived very early in Mumbai (5am) on the first day and were provided a free shuttle by the hotel from the international... More

The hotel was very clean and all the staff were very friendly. food was excellent. we stayed 3times and enjoyed each visits. it near the shops. and also walking distance to the beach.The blue taxi outside can rip you off.otherwise it the best hotel we have stayed.

Our visit to Bombay was for the purpose of shopping. The location is great for Santa Cruz - about 10 -20 minutes depanding on the traffic. Within walking distance are excellent boutiques, Juhu Beach and lovely restuarants. The staff are very helpful at all times especially on reception and in the resturant. There was a mixup with our pick up... More

Past 3 years we stayed have stayed in this hotel for 4 times, Each time we stayed for at least 3 weeks. General Manager. Duty Managers. and the rest of staff are very friendly and helpful, Good service through out .Nice tidy rooms , good breakfast. good food at the restaurant with great service. with airport pickup and airport drop.... More

This is my second tiime at The Emerald and I am sure it will not be my last. I was landing at the domestic airport in the morning and flying out from the international airport the following morning so I wanted a a hotel near the airports and as this is a 25 minute drive away it just fitted the... More

Stayed at a number of hotels during our golden triangle trip all booked through cheapest 2 and tamarind travel. the hotels were excellent but the one that sticks out was the emerald in mumbai. Stayed there 2 nights 16 feb and 8th march The staff were very pleasant and couldnt do enough for us. Hotel staff picked us up at... More